Job description
Customer Service/Sales: Contributes to profitable sales growth by actively identifying and fulfilling customer needs throughout the checkout process
- Greets and assists customers in finding products and delivers outstanding customer service
- Partners with other team members when additional support is needed
- Actively listens to customer issues in a calm and agreeable manner to resolve problems
- Assists with credit, rewards, and gift card programs throughout the store
- Actively and enthusiastically engages customers to support the company’s Instant Credit Application Process (iCAP)
- Completes checkout processes including returns and re-ticketing
- Proactively calls for assistance when additional help is needed during checkout
- Assists with recovery, merchandise go-backs, replenishment, and other operational tasks
- Supports company shrink and safety initiatives
- Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance
Here are some of the benefits of joining our team:
- High School Students are encouraged to apply!
- Flexible Schedules – FT & PT Hours Available
- Opportunity for Continued Employment & Advancement
- Up to 25% base Employee Discount, increased through adding stackable offers/coupons
- $300 Referral Bonus – Unlimited Referrals
- Additional Perks – Local & National Companies through JCP Perks
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise.
About JCP Apparel & Accessories Tuttle Crossing:
J.C. Penney, in full J.C. Penney Corporation, Inc., formerly J.C. Penney Stores Company (1913–24) and J.C. Penney Co. (1924–68), American retail company, founded in 1902 by James Cash Penney and today engaged in marketing apparel, home furnishings, jewelry, cosmetics, and cookware. In the early 21st century the company operated more than 800 stores in the United States and Puerto Rico. It is a subsidiary of J.C. Penney Company, Inc., and its headquarters are in Plano, Texas.
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