Case Management Supervisor

Full Time
Lewisville, TX 75057
Posted
Job description

Introduction

Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At Medical City Lewisville our nurses set us apart from any other healthcare provider. We are seeking a Case Management Supervisor to join our healthcare family.

Benefits

Medical City Lewisville, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.


At Medical City Lewisville, our nurses play a vital part. We know that every nurse’s path and purpose is unique. Do you want to create your own personal career path in nursing? HCA Healthcare is your career destination! Our scale makes it possible for nurses to create the career path that fits their life – for life – and empowers their passion for patient care. Apply today for our Case Management Supervisor opportunity.

Job Summary and Qualifications:

Provides leadership for social work staff ensuring quality and integrity of care delivered. This role will be responsible for being the main resource for Case Managers, and to supervise, interact and guide the team to ensure quality and integrity of care, as well as aligning the Case Management staff to adhere to TJC and CMS regulations. Working supervisor able to execute the job description of the Case Manager, as well as a leadership focus, which includes the following: supervises daily operations and activities of case management staff, under the direction of the manager and director, helps to create business plans for case managers, participates in the recruitment, interviewing, selection, orientation, development and on-going evaluation/retention of case management staff, and promotes a supportive environment that encourages teamwork and adherence to the Excellence Always standards.

  • Participates in hospital or departmental performance improvement activities, and seeks opportunities to improve department and inter-department processes.
  • Serves as a resource to department staff, students, volunteers and other departments, and contributes to the teamwork essential to ensuring quality patient care.
  • Takes appropriate measures to ensure safety of staff and patients.
  • Help ensure staff has the proper resources and education to tend to their respective job.
  • Practice autonomously, consistent with practice standards-based policy/procedures.
  • Provides daily leadership for case/resource management to achieve maximum deployment and integration.
  • Measures such functions throughout the organization using the facility improvement process.
  • Utilizes data analysis to drive departmental and facility improvement projects.
  • Works cooperatively with physicians to achieve the utilization of the case management plan.
  • Participates in performance improvement activities of the department and organization.
  • Responsible for the tracking of choice letters and Medicare and discharge appeal letters.
  • Assists with tracking trends for barriers to patient access to care; makes recommendations in the development of action plans to improve process and systems.
  • Actively monitors training of all new Case Managers. Assists the Manager and Director in the development and check-off of on-going staff competencies and ensures that all staff members are compliant with annual safety, HIPAA and Code of Conduct requirements; provides input on staff performance evaluations.
  • Functions effectively as a multi-disciplinary team member; exercises independent judgment within the context of the interdisciplinary patient care team.
  • Maintain compliance with applicable laws, regulations and standards of those planning, regulatory, and accrediting agencies that affect the institution.
  • Participate in development and evaluation of professional practice by participating on unit and/or hospital committees, special projects and attendance at staff meetings and town halls.
  • May be asked to do other duties, as assigned.

What qualifications you will need:
  • Registered Nurse
  • RN License eligible to practice in the State of Texas
  • Associate Degree, BSN Preferred

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Medical City Lewisville is a full-service 190+ bed medical and surgical facility. We offer a broad spectrum of care to the communities of southern Denton County. We have emergency services at our main campus and at Medical City ER Flower Mound. Our patient tower has two floors dedicated to women’s services. We have a specialty obstetrics referral center for high risk OB services. We have a Level III Neonatal Intensive Care Unit. Medical City Lewisville is a Level III Trauma Center and a Primary Stroke Center. Excellent customer service and patient safety are our top priorities. We have over 360 physicians and 800 healthcare associates. We offer a supportive environment, advanced technologies, and innovative medicines. This allows us to treat our patients with the highest quality health care in a comfortable setting. We are a part of the Medical City network of hospitals and specialists. Our patients are ensured access to leading medical experts and advanced healthcare innovations across the network.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Join a family that cares about every stage in your career! We are interviewing candidates for our Case Management Supervisor opening. Apply today and a member of our Talent Acquisition team will reach out.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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