Job description

Job Details
Level
Management
Job Location
Laredo - 5901 San Dario Road - Laredo, TX
Position Type
Full Time
Education Level
2 Year Degree
Travel Percentage
Various Goodwill locations
Job Shift
Monday - Friday 8:00 AM to 5:00 PM
Job Category
Nonprofit - Social Services
Join Our Team
Work for GOOD at Goodwill

• Do you want to make a difference in your community while earning a paycheck?
• Would you like to help your community and environment every day that you come to work?
• Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.
We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.
We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.
We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.
Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.
Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.
We prefer to promote from within. Your growth and advancement is our priority.
Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.
Change Lives. Make a Difference.
Discover Purpose. Apply today at WorkforGoodSA.org.
Position Details
POSITION SUMMARY
The Career Services Manager oversees multiple sites in providing program participants and members of the general public career services to overcome personal and financial barriers to gaining and maintaining employment through community resources and intensive case management services.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promote and provide oversight of case management services to include intervention and frequent in person contact with program participants, participants’ families, referring sponsors, and employers at multiple career services locations

• Ensures and coaches goal oriented case management through assessment, information gathering, progress monitoring and problem solving at multiple career services sites

• Work with the Assessments Specialist and workforce development managers to review participant assessments results and identify potential barriers to employment for newly registered clients.

• Ensures the development of personalized services plans with clients is occurring to link them to internal and external resources that are designed to help people overcome barriers to employment.

• Consult regularly with client’s management team members to ensure that all aspects of the Individual Service Plans are fully implemented. Document participants’ progress in reaching objectives and goals, and recommend changes when necessary.

• Determine potential participants’ ability to qualify for programs. Answer questions and coordinate internal and external consumer centered services, or provides referrals to other agencies for multiple career services sites

• Provide information and resources to WFD staff and clients that will help them achieve their goals and overcome barriers to employment. Ensures clients are up to date and receive information about their job search and ongoing barriers.

• Monitor the daily operations of multiple geographically dispersed career services sites.

• Coordinate with the assessment team to identify career exploration tools for client use in the center and monitor usage.

• Maintain goals for clients to register and access resources.

• Market sufficient referrals to meet weekly and monthly goals of Workforce Development programs and services.

• Ensure files are updated and maintained through the Client Management System. Provide data for outcomes measurement and assist with surveys and audits.

• Participate in and/or manage other Workforce Development related programs including marketing programs to the community and seeking/attending related educational opportunities to expand knowledge.

• Maintain confidentiality of documentation and information received.

• Prepare and deliver timely performance appraisals for direct reports, and ensure performance appraisals for assigned work units are completed on time and in a quality manner. Coordinate with Human Resources to administer rewards and recognition, promotions, transfers, disciplinary actions, or terminations in accordance with the organization’s policies and applicable laws.

• Continuously develop and provide training and coaching opportunities to all assigned staff.

• Monitor and address performance issues on a timely basis.

REQUIREMENTS

• Bachelor’s degree in Human Services, Social Services, Human Resources or Education required.

• Ability to obtain UNT certificates for Job Coach/Job Skills, Placement, and Supportive Employment Services in order to work with DARS participants.

• 3 – 5 years’ experience managing in a vocational education, career placement, employment agency environment with proven measurable placement outcomes related to goals.

• Excellent written and verbal communication skills with ability to effectively collaborate with multiple constituencies to achieve mission goals

• Intermediate skills in MS Office-Word, PPT, Excel, and people services databases.

• Must be able to meet the physical requirements of the position.

• For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

__
__
Equal Opportunity Employer/Veterans/Disabled
Location: 5901 San Dario Road - Laredo,TX,78041

Location: 5901 San Dario Road - Laredo,TX,78041, Laredo, TX 78041

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you have proven excellent written and verbal communication skill?

Education:

• Bachelor's (Required)

Experience:

• vocational education: 3 years (Required)
• career placement: 3 years (Required)
• employment agency: 3 years (Required)
• Microsoft Word: 1 year (Required)
• Microsoft Powerpoint: 1 year (Required)
• Microsoft Excel: 1 year (Required)

Work Location: In person

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.