Are you a service-oriented individual with a passion for helping others in your community achieve their goals? We are excited to offer a full-time position as a Career Coach - TANF Case Manager at the Fedcap program, Families Forward in Biddeford, ME! In this vocational rehabilitation role, you have the opportunity to work onsite with our program participants, providing one-on-one support and guidance to help them achieve their career aspirations. Working as a Career Coach - TANF Case Manager means you will be a part of a team of individuals dedicated to improving the lives of those in need. At Families Forward, we offer competitive pay, as well as a range of benefits, including medical, dental, vision, a flexible spending account (FSA), a 403(b) plan, an employee assistance program, a future mom's program, and life insurance. If you're looking for a rewarding career in vocational rehabilitation that allows you to make a difference in the lives of your community members, we encourage you to apply to join our human services nonprofit today!

A LITTLE ABOUT US

Founded in 1935, the Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. Families Forward was created to meet the needs of the people in Maine. We're a human services organization committed to helping individuals obtain long-term economic well-being. We work hard to provide access to employment, training, education, and community resources.

Nearly 60% of our staff have lived in Maine for over 20 years. "Mainers" to the core, our team models the strong work ethic and integrity our state is known for. We value each and every employee! This is why we provide competitive compensation, robust benefits, and plenty of opportunities for personal and professional growth.

A DAY IN THE LIFE OF A CAREER COACH - TANF CASE MANAGER

As a Career Coach - TANF Case Manager at our human services nonprofit, you are the go-to person to understand the unique needs, strengths, interests, and experiences of our program participants, as well as help them identify their capabilities and employment goals. With your help, we develop a rock-solid plan that outlines their short- and long-term employment goals, also known as a Family Contract Amendment (FCA). You get to meet with participants monthly to track their progress and make sure they're staying on top of program requirements. And don't worry, if life gets in the way and they miss an appointment, you're the ninja who's quick to reschedule.

But wait, there's more! You also collaborate with external providers to make sure our participants have access to all the services and support they need to succeed. Using our FedcapCARES program, you are able to run reports and use data to plan out daily and weekly tasks. And you don't stop there, you follow up and provide support with tasks to make sure they're crushing their goals.

Plus, you're a superhero who always follows our policies, making you a great representative of our nonprofit. With you on our team, we know we're making a difference in our community, and that's why you're perfect for this vocational rehabilitation role in our human services nonprofit! So let's go make a positive impact and have some fun while we're at it!

REQUIREMENTS FOR A CAREER COACH - TANF CASE MANAGER

• Bachelor's degree OR higher education and equivalent experience
• Demonstrated track record for providing exceptional customer service
• Valid driver's license

Fluency in Arabic, Portuguese, Somali, French, or Lingala would be a plus! Additionally, we are looking for individuals with excellent communication skills, including the ability to actively listen, ask questions, and provide clear, concise feedback. In this role, you need to be comfortable working independently and as part of a team, with the ability to prioritize tasks and manage your time effectively. Strong organizational skills are a must. If you are a supportive, service-oriented individual with the skills and experience necessary to succeed in this community vocational rehabilitation role, we encourage you to apply today!

YOUR NEXT STEP

If you feel that you would be right for this vocational rehabilitation job in human services, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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