Northern Light Eastern Maine Medical Center

Department: Cancer Registry

Position is located: Lafayette Building

Work Type: Full Time

FTE: 1.0 (40 hours)

Work Schedule: 8:00 AM to 4:30 PM

**This position can be done remotely**

Summary:
MAIN FUNCTION: Answers phone. Complete Case Finding activity. Complete Case Follow Up function. Support Cancer Conference (Tumor Board) function. Respond to data requests received by Cancer Registry. Support Cancer Leadership Committee quality & Community Outreach activities. Provide administrative support to the Cancer Registry Program.

Responsibilities:
PEOPLE Team Work • Follows EMMC, CCOM and Registry policies and procedures • Adapts schedule to meet demands of Registry needs • Effectively communicates with co-workers • Develops and maintains positve working relationships • Works to maintain a positive working environment • Keeps current with departmental communication regardless of work setting - home / off • Completes cross training, assists in overall operation of department as assigned SERVICE Case Finding • Determines case eligibility by review of pathology reports, CCOM transcription, EMMC medical records, EMMC discharge lists, Disease Index and other appropriate materials • Enters initial case data into Cancer Registry software • Consults with Lead Cancer Registrar when uncertain regarding appropriateness of case inclusion in data base Staging • Identifies cases requiring completion of staging by physician • Notifies physician of need to complete staging • Maintains database for staging completion tracking • Contacts physician when completion is past due • Notiifies Lead Cancer Registrar of provider deliquency; failure to respond to request for staging completion in a timely manner • Assists in communication with Cancer Committee Chair to complete physician follow up on staging requirement Follow Up • Completes follow up activity as assigned • Identifies relevant case follow up activity through review of CCOM documentation • Contacts following provider office and/or patient directly to obtain follow up • Reviews obituaries, death index to obtain follow up • Documents disease status, treatment updates, managing physician, changes in contact information • Updates abstract to skill / capacity; refers need for additional clarification to abstractor completing case and/or Lead Cancer Registrar • Records data relevant to patient capacity to participate actively in follow up • Refers patient comments generated from direct follow up to CCOM Support Service Manager for response • Cancer Conference (Tumor Board) • Participates on a regular basis • Assists with room preparation (including set up and clean up) • Assists with case preparation (contacting pathology, radiology, presenting physician, HeIS to assure record review and availability for on-site presentation) • Assists with meeting preparation (agenda, evaluation, Telecommunication arrangements) • Assists with meeting (management of lights, Telecommunications, access to electronic medical record, attendance notation and minute recording) • Maintains Cancer Conference activity records - documentation, attendance, submission of evaluations, collation of evaluation data, reports identified problems to Support Service Manager Office Maintenance • Answers Cancer Registry incoming line; triages calls to appropriate responder • Takes case referrals for Cancer Conference - by phone and through monitoring incoming e-mail; initiates case preparation • Gathers and distributes mail • Maintains office supplies; places orders, notifies Support Service Manager of submitted request; stocks upon arrival • Maintains and updates as needed staging form supply. • Solicits items for bi-monthly staff meeting; records and distributes minutes • Assists volunteer in supporting case finding and follow up activity QUALITY / SAFETY Compliance • Demonstrates understanding of and adheres to regulatory requirements Quality • 90% if cases reviewed meet established standards • Maintains working knowledge of available resources; reviews published updates to assure appropriate case inclusion • Utilizes Lead Cancer Registrar as a resource for assuring accurate documentation within Cancer Registry software • Brings questions regarding case documentation to team for discussion • Works with Lead Cancer Registrar to resolve identified quality issues; is open to feedback, makes use of information for improved practice Information Management • Access clinical and financial inforamtion on a need to know basis • Follows Release of Information (ROI) protocol • Information is released per standard Continuity of Care • Assures continuity of care - leaving work in a manner that the next person can understand what has been completed and what requires follow up • When case / task beyond capacity to complete, provides clear hand off to Lead Cancer Registrar for case / task completion Quality / Safety Initiatives • Makes suggestions for quality / safety improvement • Participates in quality / safety improvement initiatives Accreditation • Participates actively in preparation for ACOS-COC site visits and interim reports • Participates in on-site case reveiew process FINANCE Productivity • Completes work to comply with timely case finding activity - 90% of case documentation is reviewed within 1 week of provider completion • Completes work to comply with timely annual follow up activity - 90% of assigned follow up activity is completed within 1 week of assignment. • Reports anticipated inability to meet standard immediately. Works to develop strategy to attain production target. Process Improvement • Maximizes operational efficiency - personal and departmental • Makes sugestions / undertakes innovations to improve efficiency • Identifies and reports blocks/needs/concerns inhibiting efficiency to CCOM Support Service Manager Budget • Works within assigned hours; undertakes overtime only with expressed prior autorization Resource Maintenance • Maintains equipment in working order - both on site and at home • Reports problems to appropriate resource • Reports identified unresovlved maintenance / resource needs to CCOM Support Service Manager GROWTH Team • Participates in problem solving and innovation Service • Supports CCOM Clinical Research staff in identification of potential protocol patients and/or patients enrolled in studies prior to case accrual @ EMMC currently being followed in CCOM Education • Participates in continuing education to sustain own growth and development; meet requirements of the American College of Surgeons - Commision on Cancer COMMUNITY • Participates in Health Information Management Program - Cancer Registry Module - as guest lecturer or host to on-site student learning • Provides support to cancer program continuing education activities as requested

Credentials: