Wilson Elser’s White Plains office currently seeks a Business Solutions Supervisor to join the firm.

The Firm
Wilson Elser is a full-service and leading defense litigation law firm who faithfully serves our clients with more than 900 attorneys, across 42 offices in the United States and one in London. Founded in 1978, we rank among the top 200 law firms identified by The American Lawyer and 53rd in The National Law Journal's survey of the nation's largest law firms.

The Position
This hands on Business Solutions Management position will reside within the Firms Business Solutions Department and will lead multiple project lifecycles and deliverables for the Firms most strategic and innovative business services initiatives. Our Business Solutions Manager is expected to interpret and document detailed business requirements, lead thorough business process discovery, analyze areas of potential revenue loss, identify strategic areas of operational improvement, conceptualize and wire-frame business systems, formulate and manage project plans, perform complex data analytics, design and develop reporting solutions, process improvements and training materials, as well as have a high level understanding of database architecture, application design and quality assurance testing. The Business Solutions Manager will lead requirements’ gathering sessions with inter-departmental and legal staff resources, utilize internal and external IT resources for application development needs, develop detailed user stories and reporting with JIRA software as their central application for all team and task management and must be able to shift and balance between priorities while successfully managing expectations in the Firms fast-paced ever-evolving legal environment. In addition, the Business Solutions Manager is expected to be proficient in cost benefit analysis, critical thinking, project resource allocation & time management.

Qualifications

• Minimum of 5 years recent experience in a hands-on leadership or project management role within an Information Technology or Business Services department, managing both internal staff and external vendors
• Minimum of 3 years recent experience leading projects through Agile/Iterative/Hybrid methodologies, operating in Product Owner role when necessary to decompose high level project requirements into actionable Sprints and deliverables for the project teams
• Highly-proficient using JIRA software for project and task management
• Motivated to educate and facilitate sprint planning, daily scrums, and retrospectives
• Educate and reinforce scrum methodology and Agile framework to team members and key stakeholders
• Experience and preferable certification in Process Improvement Methodology (Six Sigma, Lean, Kaizen, etc.)
• Leading vendor resources for projects that fall outside of existing IT functional areas
• Expert communicator with exceptional written, verbal, presentation, and interpersonal skills
• Subject matter expert in the basics of project management (estimation, project planning, resource planning, issue management, risk management, change management, communication planning)
• Multi-tasker with ability to successfully manage numerous projects and tasks concurrently
• Stable work history with at least 2 years average duration per employer, few breaks in employment, and with progressively increasing career responsibility
• Substantiated experience raising the bar on staff delivery performance and cultivating high performance work environments

Responsibilities

• Experience transforming teams through technology, organization, culture, process, and business change management
• Solution-oriented with strong leadership skills and a passion for excellence
• Ability to inspire all levels of staff towards both tactical and strategic delivery goals
• Acute and thorough attention to detail and a propensity to exceed leadership’s expectations
• Bachelor’s degree required, preferably in a Computer Science or related field
• Scrum Master and/or PMP certification strongly desired
• Experience leading the transition, integration and implementation of legal e-billing platforms a plus
• ITIL certification a plus
• Prior industry experience in mid to large sized Law Firm a plus\

Why Should You Apply?

• Excellent Benefits including a 401k match
• Generous PTO plan
• Excellent growth and advancement opportunities
• Corporate Discount Plans

The annualized salary range for this position is $100,000 to $120,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

Interested?
Wilson Elser is a firm who focuses their commitment to both their clients and you! Please consider joining our team by applying online or sending your credentials to Careers@wilsonelser.com and putting "White Plains Business Solutions Supervisor" in the subject line.

We believe in creating a work environment free of barriers and bias, where individual outlooks and talents are respected and valued. Our firm's policy is to ensure an equal employment opportunity without discrimination or harassment based on race, color, national origin, religion, age, sex, disability, citizenship, marital status, sexual orientation or any other characteristic protected by the law.