Job Description

Job Title: Business Analyst II

This is an onsite position located in our Jacksonville, Florida office

Position Summary

The Business Analyst will be the primary liaison between business units. The role will be responsible for completing the analysis and interpretation of business requirements into application and systems design documentation. He / She will participate in application testing and will have project coordination responsibilities.

Job description/Essential Functions

• Liaise with internal business units and external vendors.
• Provide P&C subject matter expertise in the development of system enhancements.
• Actively listen to internal and external clients to accurately capture requirements into user stories.
• Collaborate with developers to translate user requests into processes, systems, and document requirements.
• Schedule and lead collaboration meetings between the development and business teams to review / brainstorm requirements, recommend solutions, and plan deliverables.
• Collaborate with QA and UAT to determine test strategies and create training documentation.
• Execute test cases to ensure the business requirements have been successfully captured and executed.
• Maintain continuous communication with end users and developers throughout the system development life cycle to ensure the final product meets the requirements.
• Identify project risks and effectively communicate them to stakeholders and team members.
• Create and maintain documentation of system changes.
• Perform other duties as required.

Skills/Requirements/Qualifications

• Strong interpersonal communication skills.
• Ability to interpret and transform business requirements into system design documentation using a variety of design methodologies.
• Strong quantitative and analytical skills.
• Strong working knowledge of how technology can be leveraged to positively affect business processes.
• Strong knowledge of the SDLC (System Development Life Cycle) and Agile methodology.
• Strong understanding of standard testing strategies and methods including usability, performance, regression, security, etc.
• Must be adaptable to a dynamic and evolving work environment.
• A sense of ownership and pride in your performance and its impact on the company’s success.
• 5+ years of P&C Business Analyst experience a plus
• 5+ years of MS Word, Excel, and Visio
• 2+ years SQL querying
• 3+ year of Jira Software (or similar)
• Job related certifications are a plus (AINS, PMP, Scrum Master, 2-20,4-40,6-20 etc.)
• Bachelor’s Degree or 4 years relevant property and casualty insurance experience

EEOC Compliance: We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.