Job description

Job Summary: Service guests in breakfast area, food prep, replenish buffet as needed and necessary, clean tables. Assist the Breakfast Bar Manager.

Send resume by email in response to this ad or apply in person.

Wage: Hourly $15.00+ DOE

Hours: 15/hrs. wk.. (Must be available weekends, Saturday and Sunday mornings) with opportunity for more hours... or cross training in another department for more hours.

Primary Duties and Responsibilities:

• IMPRESS GUESTS! Greet all guests with a friendly welcome and a smile. Respond promptly to guest questions, complaints and requests.
• Assist the Breakfast Bar Manager in execution of cleanliness and brand standard expectations.
• Assist in ordering product and keeping inventory.
• Assist in employee recognition and disciplinary action.
• Make sure buffet area is clean and well organized.
• Maintain a clean, pleasant and professional image to the guest and wear the proper uniform at all times.
• Set up buffet area for breakfast according to brand layout.
• Guest goes through buffet line themselves, however, serve them coffee and specialty menu items.
• Replenish food and beverage as needed, pick up trash and wipe up spills.
• Meeting Room- respond to all guest requests replacing supplies, ensure proper function of all equipment.
• Replenish all breakfast supplies as needed and necessary.
• Complete any special cleaning projects as assigned.
• Clean up any breakage or accidents immediately.
• Follow and execute all side work duties.
• Communicate with Management on any out of stock items.
• Greet the guest within 3 minutes of being seated.
• Understand all amenities of an Express/Hilton/Choice or Marriott hotel.
• Take ownership of the customer’s needs, do whatever it takes to please the guest.
• Provide assistance to other team members to contribute to the smooth operation of the department & hotel.
• Perform all duties as required and other tasks as assigned while following good housekeeping habits and safe work practices.

Holiday Inn Express Hotel Coeur d'Alene

Owned and Managed by Sterling Hospitality

Company Vision: We are a progressive hotel management company committed to being a market leader I customer service and operating results. Through uncompromised ethics and values, the company will be a respected corporate citizen, contributing positively to its employees and the communities in which it operates.

Company Values: Rock Solid, The Fire Within, Impress, Wage Your Tail and Be The Future

Mission Statement: Impress Guests

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Schedule:

• Day shift
• Holidays
• Weekend availability

Work Location: One location

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