What Makes a McKibbon Bistro Attendant?

The Bistro Attendant takes orders, prepares, and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner. The Bistro Attendant will also prepare Starbucks coffee beverages, and a menu of breakfast or light evening fare - including preparation, and cooking of menu items.

A Day in the Life of a Bistro Attendant:

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  As a Bistro Attendant you will ensure each guest is greeted and made to feel important
• As a Bistro Attendant will be knowledgeable about the menu, offering suggestions and being able to answer questions
• As a Bistro Attendant will service guests’ orders as requested and as aligned with company and brand standards.
• As a Bistro Attendant will maintain adequate supplies of clean dishware.
• As a Bistro Attendant will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
• As a Bistro Attendant will collect dirty dishes and tableware, and run them through the dishwasher.
• As a Bistro Attendant will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.
• As a Bistro Attendant will clean any spilled items, broken items, and remove trash, when necessary.
• As a Bistro Attendant will mop or vacuum floors.
• As a Bistro Attendant will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.

Requirements

• One to two years’ experience as a server, barista, cook, or attendant in a similar setting
• The ability to work a flexible schedule, including shift work, weekends, and holidays
• Knowledge of state and local guidelines regarding service of alcohol
• Computational skills to process guest payments
• Course work or certification/education in restaurant or business field are highly desired
• Food safety certification and/or alcohol service training recommended
• The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
• The ability to help create an energized bar atmosphere through friendly and personalized service
• The ability to anticipate customer needs, and change course of action accordingly
  

Ideal Skills & Qualities:

• The drive to approach each guest interaction with the mindset of exceeding guest expectations
• Embracing the culture, and personifying it in daily interactions with guests and team members
• Contributing to a fun, energized and comfortable working environment as an active member of the team
• Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times
• Being a motivated self-starter
• Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy

Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. Our benefits package covers:

Physical & Mental Wellness:

• Full Time Associates:
• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Short- and long-term disability
• Paid time off and holidays
• Wellbeats APP to support physical and mental wellness

Financial & Occupational Wellness:

• Competitive Compensation
• Brand and company training classes, workshops and conferences for career growth and development
• Full Time Associates:
• 401K Savings Plan with matching funds
• Tuition reimbursement

Personal Wellness:

• Fundraising matching funds program
• Volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts