Job description
Job Summary
JOB SUMMARY:
Performs clerical and administrative duties within the Business Office under general supervision. Ensures accurate and timely resolutions of clerical duties for all internal and external customers. Meets all Quality Assurance (QA) and expectations of the Business Office. Perform other general billing tasks as assigned.
ESSENTIAL FUNCTION:
1. Performs data entry of updated patient demographics into billing system and other applicable systems.
2. Process patient and insurance credit card payments in payment portal.
3. Monitor and distribute incoming and assigned faxes in a timely and appropriate manner.
4. Sort and distribute incoming mail from USPS and interoffice mail.
5. Meet all Quality Assurance (QA) accuracy and data entry production goals.
6. Communicate effectively and professionally to all customers (internal and external) using key words as appropriate.
7. Maintains confidentiality of patient and client information.
8. Make copies as needed.
9. Participate in department meetings.
10. Responsible for following TriCore safety, personnel, and billing department policies.
11. Must participate in training as requested by Supervisor/Manager.
Minimum Qualifications
MINIMUM EDUCATION:
High School Diploma or equivalent
MINIMUM EXPERIENCE:
No experience required
OTHER REQUIREMENTS:
Alphanumeric typing test required. Min typing speed score of 4,000 keystrokes per hour (kph).
PREFERRED:
One year in a healthcare setting.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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