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KPMG is currently seeking a Associate Director, Change and Adoption Management to join our Front Office Transformation organization.

Responsibilities:

• Lead the department’s change and communication strategy to drive readiness and adoption of various high profile transformation initiatives and continuous improvement efforts
• Establish strong, collaborative relationships with internal communication teams, leaders, and key partners across the firm to connect and collaborate on efforts, helping to ensure cross-team cohesive messages and strategies, providing the best employee experience in support of business objectives
• Design and develop Change Management Communications and activities to support transformation projects, including but not limited to company news, PowerPoint presentation, emails, event collateral, video scripts, FAQs
• Act as owner and content master for internal website for all Front Office Transformation content; work with subject experts to develop content and update web and online collaboration tools as well as identify new or expand use of existing tools
• Contribute to changing how we communicate, including leveraging non-traditional channels and creative approaches to communications/engagement, change management, culture building and capability building
• Hire, coach, and develop team members to create bench strength and succession planning for the team and the function

Qualifications:

• Minimum eight years of recent experience in developing and executing communications/engagement, change management programs, culture building, and capability building programs within a large complex organization, including communication plans for large functions, behavior change strategies, employee engagement, intranet messaging and executive presentations, in support of technology-enabled business transformation programs (CRM/Salesforce experience preferred)
• Bachelor’s degree in business or a related degree from an accredited college/university
• Ability to effectively translate technical information into coherent communications for technical and business audiences; be able to manage complex messages and create easily understood materials
• Exceptional communication capabilities, both verbal and written, including horizontal and vertical logic and executive presentations across an organizational hierarchy
• Consistently demonstrate flexibility, resourcefulness, and possess the ability to work as a team in complex environments (such as ambiguous, fast-moving, multiple concurrent activities with short-term deadlines and changing priorities)
• Be able to think independently, manage multiple deadlines and lead small projects/workstreams while delivering high-quality deliverables to multiple customers and competing priorities

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KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

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