Job description
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Job Summary
The purpose of this position is to partner with the Facilities Management team in coordinating the completion of multiple functions related to building operations and maintenance for a commercial facility, campus, or a portfolio of buildings.
Essential duties and responsibilities
- Oversees and coordinates building maintenance/repair, landscaping and janitorial work assignments performed by technicians, vendors and contractors.
- Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows-up with clients to ensure customer satisfaction.
- Performs facilities inspections and prepares reports.
- May coordinate and lead (MAC) move, add, and change activities.
- Assists in the preparation of operating and capital budgets.
- Develops and maintains vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures accurate cost center coding.
- Reviews periodic reports including financials and explains variances. Works with finance team to correct errors.
- Uses PC and/or PDA for work order systems, email, process and procedure training.
- Other duties may be assigned.
Supervisory responsibilities
No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks.
Qualifications
Education and Experience
Certificates and/or Licenses
Interpersonal and Communication skills
Financial knowledge
Other Skills and Ability
Scope of responsibility
Why CBRE?
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
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