Mission Statement: Tender Touch Therapy provides high quality pediatric physical, occupational, and speech language therapy services. As a comprehensive team, we implement creative and effective treatment strategies in order to maximize functional independence and achieve patient-specific goals. We will advocate on behalf of each child and their family to enhance well-being and improve lifelong wellness.

Purpose: Empowering children to change their world one ability at a time.

VFP: A functional, safe, organized and sanitary environment for employees, patients and their families.

Goal: Maintain clinic appearance and functionality while assisting the team in efficiently providing highest quality of care.

Reporting Channel: See supplemental organizational hierarchy for direct supervisor

Hours: Monday-Friday, 17-20 hours a week, No weekends

SUB-PRODUCTS:

• Manage waste/ garbage and recycling in and around the outside clinic, replace bags
• Maintains supply for maintenance room, kitchen,
• Cleans/disinfects dishes, toys, equipment, (everything in clinic basically)
• Load, Run, unload dishwasher and sanitizing unit as appropriate
• Empties dirty toy bins in treatment rooms
• Laundry (separate by therapy supply vs cleaning rags), stock linen cart
• Restocks products throughout clinic (toilet paper and other paper products, soap, sanitizer refill units and white cleaning baskets (in cabinets)
• Keeps clinic tidy, organized, decluttered
• Responsible for outdoor gym cleaning, towels, garbage
• Seasonal planting by entrances and maintaining
• Empty dehumidifiers
• Light shoveling and salting walkway and entrances
• Light duty maintenance (plunge toilet)
• Weed control close to buildings
• Maintain outdoor toy carts
• Keep organization system in toy cabinets
• Assist with clinic decorations, holiday cheer
• Refill water cooler and cups
• Put away products, equipment by back door, breakroom, and around clinic
• Clean microwaves, other small appliances as needed
• Clean oral motor tools and sensory brushes
• Change lightbulbs
• Clean glass doors as needed
• Mop floors as needed in between cleaning days
• Vacuum and straighten up clinicians’ offices/areas cleaners cannot access due to HIPAA
• Maintain clocks on walls
• Change batteries in toys, equipment etc
• Put basic things together
• Pumps up balls and necessary therapy equipment
• Clean out refrigerators
• Prep clinic for cleaners/take down and disinfect after cleaners
• Empty shred it bins in staff areas
• Complete requests in communication notebook and verbally within reason
• assist therapist if requested for treatment session
• Cycle out toys in waiting room, restock books
• Filing, scanning, photocopying
• Basic computer knowledge, good phone etiquette
• FD cross training responsibilities
• Laminating
• Making and posting signs throughout clinic
• Advise staff of proper cleaning procedures/products
• Follow OSHA and Rehab Agency cleaning/product/procedural requirements

SUB-STATISTICS:

• Healthy clinic, staff
• Assisting families and therapists
• Friends & family referrals
• Internal referrals
• Positive parent questionnaire

SKILLS, DUTIES AND RESPONSIBILITIES:

• Positive outlook on life
• Confident and outgoing
• Ability to start and foster relationships
• Attention to detail
• Follow through
• Creative approach
• Driven to meet goals
• Effective and efficient problem solver
• Punctuality with excellent attendance record
• Flexible and adaptable
• Good organizational skills
• Proficient with basic computer skills
• Exhibits responsibility and professionalism
• Good communication skills – oral, written, and interpersonal
• Enjoys working with children and families
• Like to work in a fast-paced environment with others
• Desire to learn and advance skill set
• Ability to empower others
• Exhibit professional and modest appearance/attire
• Pushes potential in self and others
• Manages time efficiently
• Ability to lift and move up to 60 lbs regularly
• Staying up to date with clinic announcements
• Effective team player
• Maintain tidy workspace
• Engage in healthy conflict resolution habits
• Mutual respect for co-workers and clients