Job description

Parent company: http://www.jpt-hipa.com/en/index.php

Job description:

• Responsible for installation, training, and maintenance of all kinds of laser systems.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Collaborating with the engineering team on prototype development.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Interacting with customers, interpreting their needs and requirements, and representing them in the company.
• Answering customer questions in a timely manner and providing feedback and other information to the company.
• Using various strategies and tools to provide effective solutions to customers’ concerns.
• Gathering data, compilating reports and delivering presentations to customers and company.
• Providing recommendations about new features and product improvements.
• Writing reports and presenting findings to managers and supervisors on a regular basis.
• Establishing relationships with customers and suppliers.
• Other tasks assigned by superiors.

Candidate Requirements:

• Bachelor’s degree in engineering, electrical or a relevant discipline.
• A minimum of 2 years experience as a staff engineer in a similar environment.
• Windows or IOS literate.
• Practical experience using CAD and AutoCAD software.
• Having basic electronics knowledge and the ability to use basic measurement instruments and electronics testing equipment.
• A valid driver’s license and willingness to travel.
• Excellent collaboration, problem-solving, and communication skills.
• Excellent active listening and customer service skills.
• The ability to remain professional under pressure.
• The ability to deal with multiple requests without being overwhelmed.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Compensation package:

• Bonus pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Santa Clara, CA 95051: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• electronics testing & measurement equipment: 1 year (Preferred)
• CAD and AUTOCAD: 1 year (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: Hybrid remote in Santa Clara, CA 95051

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