There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Key Responsibilities:

The Technical Operations Analytics team is looking for a passionate Analyst to turn data into information and information into insights to drive business decisions. The group strives to get the right work done on the right aircraft at the right location at the right time. To do this, we partner with business owners to pursue analytical opportunities within maintenance planning, supply chain, aircraft health monitoring, aircraft engineering, maintenance execution, and maintenance programs, among other areas. We are seeking creative, driven, and detail-oriented individuals who enjoy tackling complex problems quantitatively. Individuals who have a desire to improve the performance of United's fleet and maintenance operation are encouraged to apply. High-level responsibilities of the role include:

• Extract data from a variety of sources for use in analysis and models
• Complete ad-hoc reporting and data analysis
• Identify relevant data, analyze, and interpret patterns in complex data sets
• Analyze and generate useful insights from structured and unstructured data and optimally communicate findings and solutions with various groups
• Develop statistical models to improve forecasts, labor efficiency, operational metrics, financial performance, etc.
• Prepare and deliver presentations on operational performance to organizational leaders

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree in a quantitative field like Math, Statistics, Operations Research, Economics, Computer Science, Engineering or related field
• At least 1 year of experience in analytics
• Understanding of basic Computer Science principles such as database and system design
• Understanding of data visualization standard processes
• Intellectual curiosity for working with data
• Query relational databases using SQL (Teradata, Microsoft, Oracle, MySQL, etc.)
• Transform and model data in a quantitative analysis software package or language (Python, R, SAS, etc.)
• Visualize data relevantly to tell a story
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

What will help you propel from the pack (Preferred Qualifications):

• Experience with Tableau, Spotfire, ggplot2, D3.js, matplotlib, or other data visualization tools
• Expertise in econometrics, machine learning, optimization, and/or simulation
• Knowledge of predictive modeling, test design, and database querying
• Experience manipulating and analyzing sophisticated, high-volume, high dimensionality data from various sources to highlight patterns and relationships
• Understanding of airline maintenance operations
• Work autonomously to learn from subject matter authorities, identify gaps in data, and generate quantitative solutions to problems
• Excellent communication and presentation skills
• Comfort with ambiguityan

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.