Job description

Milwaukee Alarm Company is seeking to add an Alarm Dispatcher to our team. The Dispatcher will respond to various types of alarm and fire signals, working with home or business owners and local emergency personnel. Full-time and part-time opportunities are available.

Alarm Dispatcher Duties & Responsibilities:

• Follow Milwaukee Alarm Company dispatch procedures.
• Provide quick and accurate responses when an alarm signal is activated.
• Monitor customer alarm activity.
• Troubleshoot and resolve customer issues.
• Provide accurate documentation of all actions taken in reaction to an alarm signal.

Alarm Dispatcher Requirements & Qualifications:

• Provide excellent customer service.
• Must show up on time to their scheduled shift.
• Demonstrate outstanding verbal and typing skills.
• Customer service or contact center experience is a plus.
• Ability to sit while using computer and phone equipment for extended periods of time.
• Must pass a drug test.
• Must have a high school diploma or equivalent.

Shift is 3 PM - 11 PM. The candidate hired for this position will also be expected to perform miscellaneous office work at Milwaukee Alarm Company. Paid-time off and other benefits are included.

Pay estimates are provided by Indeed, not Milwaukee Alarm Company.

Job Types: Full-time, Part-time

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• West Allis, WI 53227: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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