Admissions Specialist I-Patient Access Services

Seeking a skilled Admissions Specialist I. Is that you?

Work location: 3150 Horizon Road Rockwall, Tx 75032

Work hours: 12 Hour shifts in ED (Rotating shifts)

Department highlights:

Texas Health Hospital Rockwall is proud to serve the growing areas of Rockwall County, Kaufman County, Hunt County, eastern Dallas County, southern Collin County, and outlying areas. Our caregivers live in these tight knit communities too therefore we have a particular interest in providing the best care possible for you - our neighbors, friends, and family members.

You will see that our long-awaited expansion is well underway! This expansion, focused on a healthy future in this high growth area of North Texas, will double the size of our hospital adding more patient beds, a Level 2 NICU, Cardiac Cath Lab and expanding other departments including Labor & Delivery, OR and the emergency room.

Education
H.S. Diploma or Equivalent Req

Experience
1 Year Customer Service experience Req

Prev EPIC experience a plus

Licenses and Certifications
CHAA - Certified Healthcare Access Associate Upon Hire Pref

Skills
Requires good written, oral, and telephone communication skills.
Requires knowledge of general office equipment, PC’s, and associated software packages.
Ability to type 35 WPM corrected for errors preferred.
General knowledge of medical terminology preferred.

Engaged and interactive team

Individual collection bonus monthly 1% of employee collections

Career ladder in place

What You Will Do

Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.

Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures.

Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same.

Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers.

Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.

Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.

Completes other duties as assigned.

Additional perks of being a Texas Health Employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• A supportive, team environment with outstanding opportunities for growth.
• Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.
• Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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