Administrative Coordinator - Programs
Full Time
Boone, NC 28607
Posted
Job description
Administrative Coordinator - Programs
Crossnore School & Children's Home seeks an
Administrative Coordinator. Position may be 100% remote, but candidate must live in Western NC with the ability to travel to all 3 Crossnore locations. This position supports the Chief Program Officer by providing high level administrative support.
Status: Full Time
Hiring Range: $43,555 - $48,000 annually
Pre-Hire Requirements:
- Must successfully complete extensive background checks, interviews, and pre-hire drug screen
- Crossnore Communities for Children is requiring new hires (excluding those with an approved medical or religious exemption) to be vaccinated for COVID 19 as a condition of employment to help ensure the safety of all employees, youth and families served.
Benefits:
- Defined Contribution Benefits Plan including options for:
- Health/Dental/Vision Insurance
- Life, Short-Term Disability, and Long-Term Disability plans
- Critical Illness and Accident coverage options
- Flexible Spending Plan
- 401k with employer match (up to 6%)
- 20 Days PTO, 11 Paid Holidays
- Ongoing Training
About Us
For more than 100 years, Crossnore Communities for Children has provided a Christian sanctuary of hope and healing for children and families in North Carolina. Our holistic model of care allows us to meet and nurture each child right where they are, regardless of background, experiences, or differences. Crossnore is committed to creating a diverse environment and is proud to be an equal opportunity employer. We recruit, employ, train, compensate, and promote employees regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other protected status. We have a clear vision to provide a workplace where a diverse group of talented individuals come to do their best work. We offer a comprehensive set of benefits to support the health and financial well-being of all employees, including paid time off, flexible work schedules where allowable, 401(k), medical, dental, and vision insurance, and more.
FULL JOB DESCRIPTION
JOB TITLE: Administrative Coordinator - Programs
REPORTS TO: Chief Programs Officer
SUMMARY: Directly supports the Chief Program Officer, and Sr Leadership in the Program Division through various clerical and administrative functions to increase efficiency and productivity in a fast-paced work environment. Creates and executes schedules, reconciles expenses and revenue, communicates with internal and external stakeholders/partners, and maintains effective workflow throughout. . The Administrative Coordinator will also take on other duties regularly associated with office management, including filing, scanning, creating memos and reports, and performing other clerical duties in support of the overall success of Crossnore’s Program functions and its team members. From time to time may also be asked to act as the Project Lead to coordinate tasks and responsibilities. Shall professionally and appropriately represent Crossnore Communities for Children and shall regard all information (student, personnel, financial, or business) as confidential.
STATUS: Full-time; Exempt
HIRING RANGE: $43,555 to $48,000 annually
LOCATION: May be office based or up to 100% Remote (Must live in Western NC and be able to travel to all Crossnore sites as needed.)
QUALIFICATIONS
Education
- Bachelor's degree required from an accredited college or university.
- 2+ years of full time experience required in administrative operational functions including general office tasks, calendar scheduling, record keeping, with knowledge of finance, and task management.
- Experience with social services organizations, schools, or medical field preferred.
- An equivalent combination of education and experience may be considered.
- Demonstrated passion for serving youth and families, and the youth-serving workforce.
- Displays enthusiasm and confidence in taking on tasks and challenges.
- Willingness to innovate and continually improve programs with creative, out of the box solutions.
- Demonstrated proficiency in the use of a variety of computer software programs (Microsoft and Google products required).
- Excellent interpersonal and communication skills; including superior public speaking and written communication abilities.
- Ability to quickly establish and maintain effective working relationships with coworkers, clients, donors, and community collaborators.
- Excellent organizational and time management skills, with ability to perform multiple tasks simultaneously and efficiently, and flexibility to adapt quickly to changes.
- Demonstrated ability to exercise discretion and independent judgment.
- Demonstrated ability to operate well in crisis situations and knowledge of cultural issues that can affect care.
- Ability to work on diverse teams and must be flexible and willing to work with youth of all ages, races, nationalities, sexual orientations, gender identities, disabilities, and backgrounds.
- Ability to laugh, be creative and have willingness to make and learn from mistakes.
SOCIAL RESPONSIBILITIES
- Cultivate a nurturing environment through the use of the Sanctuary Model that supports client and staff development on every level spiritually, socially, educationally, and emotionally.
- Be aware of and willing to work with youth and families of all ages, races, nationalities, sexual orientations, gender identities, disabilities, and backgrounds and to foster diversity and inclusion in the workplace and designated program area.
- Use the Sanctuary Model and its toolkit to continue to provide guidance towards the responsiveness and respect of diversity, multiculturalism, and inclusion across all programs and settings.
- Be committed to using Sanctuary principles when interacting and communicating with others, in team building, giving and receiving feedback, showing initiative, working independently, and in using good judgment, problem solving and decision making.
- Embrace technology by being willing and able to check and respond to emails/messages, prepare documentation and attend meetings via video conferencing.
- Promote a safe, secure environment in all areas of responsibility.
- Comply with all standards of accreditation and licensing agencies and adhere to all organizational policies, procedures and program guidelines.
- Use Crossnore Communities for Children resources efficiently and conservatively, including time, facilities, vehicles, equipment, supplies and funds.
- Assume responsibility for personal and professional development through appropriate use of regular supervision (individual or group), participating in meetings, maintaining continuing education requirements, licensure and certifications and attendance at classes, workshops, etc. to improve professional skills.
- Maintain professional conduct and image to actively promote the mission, value and purpose of Crossnore Communities for Children.
- Ensure the provision of quality services through participation in Crossnore Communities for Children Performance Quality Improvement (PQI).
JOB DUTIES & RESPONSIBILITIES
Supervision
- Oversight of casework/clients charts, etc.
- Implements process and workflow changes.
KPIs and Outcome Tracking
- Inputs data/information into tracking/measuring tools accurately and timely.
- Implements policy/procedures accurately.
- May use credit card for purchases approved by supervisor.
- Logs credit card purchases appropriately.
- Maintains strong relationships with community partners, referral agencies, providers, clients
- May provide shadowing opportunities and/or trainings on specific areas of expertise.
- Building Collaborative Relationships: Builds productive working relationships with coworkers and external parties
- Compassion and Sensitivity: Shows genuine interest in others and sensitivity to employees’ needs
- Putting People at Ease: Displays warmth and a good sense of humor
- Respect for Differences: Values people of different backgrounds, cultures, or demographics
- Responsible for prioritizing daily tasks to meet clients/consumer needs
- Organize work to maintain efficiency and meet expectations as defined by leadership and external governing bodies.
- Provides high level administrative support to the CPO by scheduling meetings, preparing correspondence, memos & other written materials. Support management of CPO’s schedule.
- Be adequately familiar with the routine functions of the office of the CPO to anticipate needs & problem solve in their absence. Will act as the primary contact for liaison with outside stakeholders who wish to meet with the CPO.
- Will provide administrative support to the Program Leadership Staff.
- Provide administrative support to Homebuilders program staff regarding reporting, communication with external Homebuilders consultants, managing data for the program.
- Create, prepare, and deliver reports to various departments.
- Receive and respond to electronic and telephonic communications, forwarding to different staff and departments as needed.
- Organize meetings, scheduling, events and special programs, organizing technical support as needed.
- Perform clerical duties, such as electronic filing, scanning, organizing, etc.
- Prepares agendas, sends reminders, prepares reports and makes arrangements, such as coordinating catering for luncheons, arranging space, needed equipment/supplies for program committees and other workgroups/ task force meetings.
- Attends meetings as needed to record minutes. Also compiles and distributes minutes in a timely manner.
- Work with team members to process invoices, service payments, and track receipts.
- Compiles data (e.g. work orders, budget reports, specialized reports, invoices, time sheets, reconciling accounts for assigned budget categories etc) for the purpose of preparing reports or processing requests.
- Tracks program operations revenue/expenditures, prepares analysis of expenditures as needed and as directed.
- Prepares contracts for signature as needed.
- Point of contact for program related external complaints/concerns.
- Makes travel arrangements for CPO.
- Prepares responses to correspondence containing routine inquiries.
- May meet with individuals, stakeholders, and others on behalf of program executives.
- Periodically will review program operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
- Act as project lead for assigned projects and workgroups. Will facilitate coordination of project tasks, and will document progress in project management software such as Monday.com.
- Ensure consistent and accurate collection of data and input into various systems as well has ongoing clean up and review to support data analysis reporting.
- Provide clear and useful feedback on data internally and externally.
- Provides a high level of customer service to both internal and external customers.
- Respect the confidentiality of all sensitive information regarding the children, their families, personnel, Board of Trustees, as well as information in general about the agency, and ensure that all confidential material is not available to be observed by the casual on-looker.
- Perform other duties as assigned.
- Work closely and cooperatively with other agency staff, maintaining positive, problem-solving relationships.
- Contribute as a team member.
- Participate on a team or committee that is appropriate to fulfilling job responsibilities and/or other professional interests in order to obtain common programmatic goals.
- Takes supervision direction as well as work independently using sound judgment.
- Participates in committees or workgroups.
PHYSICAL DEMANDS - Light
Position may require lifting to 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Frequent walking, standing, and sitting. Frequent reaching and/or grasping using hands and/or arms. May be required to ascend/descend stairs. Frequent use of hands requiring dexterity in using the telephone, computer keyboard, or other objects. Visual ability including distance, peripheral and depth perception. Ability to drive. Regularly required to talk and hear.
The above list is not all-inclusive. Other responsibilities may become necessary in the course of working routines and therefore be required.
learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.