Requisition Title

Description

At Percepta, we bring first-class service across each market we support. As an Administrative Assistant, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You'll Be Doing
As an employee of Percepta, you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal, written communication and interpersonal skills.

During a Typical Day, You'll

Manage daily schedule and appointment calendar, meeting notices and agendas, and prepare material for day(s) ahead for Global Flexible Vehicle Architecture Director - VA, Safety and CAE/MBSE Integration and Methods Department.

• Resolve scheduling conflicts in a timely manner and issue new meeting notices, often-involving global personnel, locations, and use of WebEx technologies.

• Responsible for general management and organization. Maintain record retention, manage incoming and outgoing mail and manage e-mail correspondence including monitoring for priority e-mails, responding to scheduling changes and urgent requests or other tasks while Director is in meetings

• Manage IMs and respond to requests for information

• Create and modify Word and Excel documents, distribute documents to organization, and establish department review cadence

• Complete pre-trip travel requests, schedule travel and process Travel and Expense Reports.

• • Consolidate O/T critical weekly request from direct reports

• Maintain organization chart, distribution lists, vacation schedule, travel schedule, emergency contact list, phone list and other information for the department.

• Assist in various tasks to increase overall efficiency and throughput, including resolving IT issues or upgrades, coordinating reward & recognition events, assisting with department meeting logistics, etc.

• Comply with and execute all responsibilities and tasks as requested by the client

• Maintain accurate records of all internal and external interactions in the appropriate database/system.

• Support departmental goals and initiatives

• Participate in and lead meetings as applicable

• Maintain accurate records of all internal and external interactions in the appropriate database/system.

What You Bring to the Role

Education

High School Diploma

Skills

• Automotive experience is preferred

• Customer service experience is required

Strong verbal, written and interpersonal communication skills.

• Professional behavior and positive outlook to assist department team and office visitors.

• Proficient in use of Outlook (Email, Calendar, and Notes), Internet/Web sites

• Managing SharePoint and Microsoft Office (Word, PowerPoint and Excel).

• Ability to keep secret and confidential information secure.

• Well organized with the ability to work with minimal supervision, ability to problem solve.

• Ability to plan, prioritize and support multiple assignments and projects simultaneously.

• Ability to work both on-site and off-site to support FVA Operations.

• Attention to detail and high level of accuracy

About Percepta
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect:

Culture of Service - to be treated like you are the customer from day one

Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions

Respect - a team that is accountable, dependable and gives you their full attention

Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization

Career Growth - lots of learning opportunities for aspiring minds

Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!

Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.

As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. Percepta is an Equal Opportunity Employer.

Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.