Job description
Job description:
The financial advisor assistant will be responsible for providing administrative and operational support to the financial advisors. The primary focus is to provide outstanding customer service and client support by ensuring that the proper paperwork required for opening, transferring and managing assets is prepared, entered and expedited correctly and efficiently in our various systems.
Additionally, the financial advisor assistant will assist in answering in-bound calls, preparing new account and service paperwork, managing multiple computer systems, providing customer service both in person and over the phone, facilitating and resolving client service requests, scheduling client meetings, generating and mailing correspondence, and completing other administrative tasks as assigned.
Qualifications:
- 3+ years of administrative experience.
- Proficient computer skills, including Microsoft Office suite.
- Advanced written and verbal communication skills.
- Excellent people and organizational skills with the ability to coordinate multiple projects and work effectively under pressure to meet deadlines.
- Ability to work independently with minimal supervision and consistently uses good judgment.
Responsibilities:
- Assist financial advisors with daily activities, including maintaining calendars, preparing correspondence, and providing customer service.
- Interact with clients in person and over the phone.
- Prepare and review new and existing account paperwork.
- Apply a working knowledge of operations/client-service processes.
- Assist clients with online access to view accounts or plans.
- Prepare any necessary paperwork or agreements in preparation of upcoming meetings.
- Work independently, effectively, and efficiently.
- Handle confidential and/or sensitive information responsibly.
- Maintain admin functions of the office such as office supplies and mail.
- Perform other duties as assigned.
Job Type: Part-time
Pay: $20.00 - $28.00 per hour based on candidate’s previous experience
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 4-5 hour shift
Ability to commute:
- San Diego, CA 92121
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