Administrative Analyst (Community Engagement Analyst)
Job description
The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis.
IDEAL CANDIDATE STATEMENT
Who We Are
City of Sacramento, Office of Innovation and Economic Development is committed to growing a strong, inclusive, and vibrant economy. The Office of Innovation & Economic Development encourages job growth and investment in the City of Sacramento by retaining, attracting, growing, and scaling new and innovative businesses. The Office of Innovation & Economic Development assists in creating the conditions that make it easy to do business and live in Sacramento.
Position and Job Description
Community Engagement/Economic Development Analyst
City of Sacramento, Office of Innovation and Economic Development is seeking a highly motivated Economic Development/Community Relations Analyst to help us build an inclusive economy that works for all. This position will report to the Community Engagement Manager and will support various departments internally, including the council offices as well as work closely geographically externally with residents, businesses, and community-based organizations.
The Community Engagement Team provides supports to City Departments. Our goal is to create a platform that educates, engages, and empowers people, businesses and places, especially areas and residents that have been disproportionately underserved by:
Acknowledging the barriers that people of color and marginalized communities experience in accessing City government programs and services or participating in public process.- Recognizing diversity as both a strength and opportunity.
- Recognizing every project and initiative is different and therefore the approach to engagement must be different.
- Provide a platform to engage the community in a meaningful and impactful way about decisions that affect them by eliminating barriers, including but not limited to culture and language.
- Develop and foster an environment of trust and confidence between the community, stakeholders, and Council.
- Provide a process to guide staff in the selection of the most appropriate method and level of engagement for specific projects or decisions
This candidate will be open to working in non-traditional settings and hours, which including some evenings and weekends to attend and participate in community meetings and events. This position will work with diverse groups who often have cultural and language barriers. We are looking for a strategic and creative person who can think outside the box. Many City projects are high-profile and complex and require simplification to ensure shared understanding. A successful candidate will have a strong community outreach background, including existing relationships within the community. An independent and self-directed individual who is a go-getter, flexible and adaptable to changing direction and priorities and has a positive attitude will excel in this position.
Examples of Tasks performed by the Community Engagement/Economic Development Analyst:
- Collaborate with staff from City departments, community partners, and organizations to promote community engagement related to City of Sacramento services and initiatives.
- Maintain a robust communications link and relationships between the City and community.
- Prepare various communications and engagement materials, content for news articles, public service announcements, presentations, surveys, speeches, social media, traditional media, digital, print, multimedia, and other channels as appropriate.
- Research, develop, and implement engagement activities and outreach events with key stakeholders.
- Identify and cultivate relationships with new audiences to increase engagement with City services and solicit feedback on inclusion.
- Present information about city services, programs and opportunities at community meetings and events.
- Compile and review feedback, analyze and interpret data, and prepare reports on engagement activities, community events, communication campaigns, polls, and surveys.
- Process invoices, works with outside vendors, and manages contracts for compliance.
This journey-level classification is populated with multiple incumbents. Incumbents may be assigned to perform either the entire range of support functions and administrative and technical duties for a division or department or a broad range of functional program management duties for programs with department or Citywide impact. Responsibilities require a complete knowledge of departmental policies, programmatic, or project operating policies and procedures. The Administrative Analyst may specialize in one program area or may have broader responsibility for multiple internal service functions. Incumbents may independently perform moderately complex professional or program management work and make independent decisions on routine activities; or may perform complex professional or program management work under closer direction and exercise less independent judgment and discretion. The Administrative Analyst is distinguished from the next higher-level class of Administrative Officer in that the latter is responsible for the administration and management of programs and projects or all centralized administrative services for a department or major division with high visibility and substantial Citywide impact.
SUPERVISION RECEIVED AND EXERCISED
General direction is provided by higher-level department or division administrative personnel. Responsibilities may include the indirect supervision of technical and clerical personnel.
- Performs professional analytical and technical work in the formulation and administration of department or division budgets, development, and management of grants and contracts, management of department level procurement, or coordination of personnel functions.
- Performs research and analysis in the development of program or project activities, including program compliance and eligibility, regulatory issues, and funding requirements.
- Compiles and analyzes data and makes recommendations on the formulation of policy, procedures, staffing, and organizational changes; conducts surveys and performs research and statistical analysis on administrative, fiscal, personnel, or operational problems.
- Compiles materials and assists in the preparation of program-related grants, budgets, reports, manuals, and publications; coordinates procurement activities and related support functions for a program or project.
- Analyzes information for preparation of grants, contracts, and agreements; assists in negotiating terms; implements, monitors, and prepares reports on conduct and performance; prepares statistical data and graphs.
- Performs research and prepares studies as required; conducts surveys, compiles and analyzes data and formulates program policies and procedures; monitors and evaluates program effectiveness and outcomes; prepares periodic or specialized reports of program activities.
- Participates and assists in the design, implementation, and installation of new and revised programs, systems, procedures, methods of operation, and forms.
- Coordinates and monitors the administrative functions of an assigned department; compiles materials and assists in the preparation of budgets, reports, manuals, and publications.
- Coordinates departmental activities and programs with other City departments and divisions, and with outside agencies; represents the assigned department in committee meetings; oversees contract service providers.
- Responds to complaints and requests for information; interprets and applies policies and procedures; adjudicates complaints.
- Makes complex program or project eligibility determinations; conducts focus groups; meets with community or business groups.
- Prepares oral reports; makes oral presentations to a variety of City and departmental committees.
- May train staff as assigned.
- Provides exceptional customer service to those contacted in the course of work.
- Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.
Knowledge of:
- Principles and practices of personnel administration.
- Principles and practices of organization and public administration.
- Principles and practices of program management, analysis, and coordination.
- Principles and practices of program performance measurement, systems analysis, and statistical measurement.
- Research techniques, methods, and procedures, and basic methods of statistical analysis.
- Principles, methods, and practices of municipal finance, budgeting, and accounting.
- Principles, methods, and practices of procurement, contracting, and grant writing.
- Methods of reporting information.
- Applicable Federal, State, and local laws and regulations.
Skill in:
- Providing customer service, including dealing with people in sensitive situations and problem resolution.
- Making presentations and conducting meetings.
- Use of computers, computer applications, and software.
Ability to:
- Interpret and apply rules, regulations, laws, ordinances, and policies.
- Communicate effectively, both orally and in writing.
- Administer assigned program responsibilities.
- Collect and analyze data and make sound recommendations.
- Review organizational and administrative problems; recommend and implement appropriate courses of action.
- Establish and maintain effective working relationships with employees, the general public, and others contacted in the course of work.
- Review and analyze organizational and administrative problems; recommend and implement effective courses of action.
- Interpret laws, rules, regulations, policies, and procedures and make appropriate decisions.
- Meet multiple deadlines.
EXPERIENCE AND EDUCATION
Experience:
Two years of full-time paid or other equivalent experience performing as a para-professional as it relates to report writing, research, analysis, or technical support in the areas of administration, program management or system operations.
And
Education:
A Bachelor's Degree from an accredited college or university with major coursework in public or business administration, economics, accounting, personnel, or a closely related field.
Substitution of Education:
An additional four years of full-time paid or other equivalent experience performing as a para-professional as it relates to report writing, research, analysis, or technical support in the areas of administration, program management, or system operations may substitute for the required education.
PROOF OF EDUCATION
Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable.
An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.
SPECIAL QUALIFICATIONS
Special Selection Criteria:
Some positions in this classification may require additional knowledge and experience in the following:
- Auditing principles.
- Basic methods of statistical analysis.
- Procurement, contracting, or grant writing.
Driver License:
Possession of a valid California Class C Driver License may be required at the time of appointment.
For positions where ability to drive is not an essential function, the employee must be able to arrange reliable and timely transportation whether through use of their private vehicle, use of government vehicle (when available) or through other private or public transportation for their attendance at essential off-site meetings, events, and trainings.
Probationary Period:
Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.
1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline;
- Employment applications must be submitted online; paper applications will not be accepted.
- Employment applications will be considered incomplete and will be disqualified:
- If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).
- If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
- Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment.
- Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
- If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, delivered in person, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C.
- Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.
- Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted.
- A resume will not substitute for the information required in the T&E questions.
3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Administrative Analyst examination.
4. Screening Committee: (Pass/Fail)– All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.
5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.
QUESTIONS:
For questions concerning this job announcement and the application process:
- Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process.
- For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627.
- Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities;
- Send an email to employment@cityofsacramento.org; or
- Call the Human Resources Department at (916) 808-5726
Bilingual Pay
Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.
Pension Reform Act
The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento.
Equal Opportunity Employer
The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
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