Job description

WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.

An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.

As we continue to expand our operations, consider starting a career with a company made up of over 500 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.

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JOB DESCRIPTION SUMMARY

The Activities Director is responsible for the overall design and daily management operations of Spinnaker Resort’s Activities Department, which in addition to activities programs offered at Waterside Resort and Bluewater Resort includes Bluewater Dock programs including fishing, crabbing, and kayaking as well as resort holiday event planning and decorating. Daily management of Activities Coordinators with a focus on providing excellent customer service while delivering unique vacation experiences.

DUTIES AND RESPONSIBILITIES

• Creative development of the overall Activities programming for resort guests, including design and scripting of all tours, activities, food events, rentals, and experiences.
• Secure and maintain all necessary equipment as well as support gear needed to operate the department, including all vehicles, dock equipment, sporting and game equipment and maintain accurate service records.
• Develop written operational procedures for all activities.
• Adhere to established Operating Budget for resort activities.
• Hire and train supporting staff and supervisors for all Activities Department positions to Spinnaker Resort’s standards.
• Responsible for weekly scheduling of staff and management of employee hours to business volumes (includes managing overtime).
• Develop seasonally the Resort Activities Schedules for distribution to resort guests via email, website, and print methods.
• Develop and implement safety procedures, including minimum age requirements, and specific use guidelines for all activities.

• Prepare financial reports following resort standards and guidelines.
• Manage transportation shuttles and transfers of guests to and from activities
• Flexibility in scheduling
• Plan and conduct meetings to include staff and supervisor meetings and others as requested.
• Foster and maintain community relations with relatable outside vendors, civic groups and organization.
• Communicate with other departments’ staff (e.g. front desk, social media and web marketing, sales, and maintenance) on activities programs and offerings.
• Knowledge of the resort property management system- SPI Orange
• Other duties and activities as required by the needs of the business

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• College Degree in Recreation, Resort Management, or related field of study a plus.
• Valid Driver’s License, certified in CPR, and basic first aid or higher level of medical training.
• Competent in many aspects of Outdoor Recreational activities specific to the Lowcountry.
• Excellent Customer relations skills
• Excellent communication skills
• Excellent organizational skills
• Knowledge of Computer Hardware or Software: Proficiency with Microsoft Office specifically Word, Excel, Outlook, Internet, Power point and Publisher.
• Previous Experience Required: Minimum of three years of Activities/Recreation management ideally in a resort setting.
• Working Conditions: This position will be performed both in an indoor and outdoor setting.

BENEFITS

• Weekly Pay and Direct Deposit
• Health Insurance (Medical/Vision/Dental)
• Company-Paid Life Insurance
• Paid Time Off (PTO) Program
• Paid Vacation and Holiday Pay
• 401 (K) Retirement Plan with a Company Match (based on eligibility)
• Employee Wellness Programs, including Employee Health Fairs and RALLY.
• Fitness Center Reimbursement
• Ongoing Professional Development Opportunities
• Employee Family & Friends Discounted Stays
• Various Employee Discounts (Local Businesses and National Retailers)
• Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
• Company-Supplied Uniforms and Equipment (Applicable Positions)
• Flexible Work Schedules

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Hilton Head Island, SC 29928: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hospitality: 3 years (Preferred)
• Activities: 3 years (Preferred)

Work Location: One location

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