Job description
We are looking for an experienced Account Manager to join our team. The ideal candidate will have a strong background in customer service and account management, with the ability to build and maintain relationships with clients. The Account Manager will be responsible for managing client accounts, providing support to customers, and ensuring that all customer requests are handled in a timely and professional manner. This is an excellent opportunity for a motivated individual to join a successful team and take their career to the next level.
Responsibilities:
- Manage customer accounts and ensure customer satisfaction.
- Develop and maintain relationships with customers.
- Provide customer service and support.
- Resolve customer inquiries and complaints in a timely manner.
- Identify opportunities to increase sales and revenue.
- Analyze customer data to identify trends and develop strategies to increase sales.
- Monitor customer accounts for accuracy and compliance with company policies.
- Develop reports on customer activity and performance.
Job Types: Full-time, Part-time
Pay: $23.00 - $26.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Company car
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Employee stock purchase plan
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Paid training
- Parental leave
- Travel reimbursement
- Tuition reimbursement
- Vision insurance
- Work from home
Experience level:
- 1 year
- 3 years
- 4 years
- Under 1 year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Performance bonus
- Quarterly bonus
- Semiannual bonus
Travel requirement:
- No travel
Ability to commute/relocate:
- Fresno, CA: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: Remote
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