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USC Price School of Public Policy is seeking an Academic Program Manager. This is a full-time position and reports to the Program Director of the Wilbur H. Smith III Department of Real Estate Development. The Academic Program Manager manages academic program operations, services, day-to-day activities and administrative functions. Participates in the development of short- and long-term program strategies. Manages team members, and is responsible for staff and team development.

This is a hybrid work arrangement position (subject to change).

Responsibilities:

• Oversees the day-to-day administration of academic program and/or research center services and activities (e.g., scheduling, meetings, curriculum development). Researches and identifies trends, and plans and develops program objectives, curriculum, and/or content. Coordinates and supervises teams’ daily activities, and sets priorities to ensure tasks are completed.

• Develops and manages program operating and administrative policies and procedures. Manages the implementation and evaluation of programs, (e.g., curricula and textbook review). Develops program plans and facilitates issue resolutions to reach stated goals and objectives.

• Uses formal processes and tools for analyzing and managing resources, budgets, risk and program changes to reach program objectives. Provides financial status reports as required. Identifies fundraising opportunities and seeks funds for program operations.

• Responsible for the tasks, performance, and/or assignments conducted by teams and individuals. Addresses program-related questions and resolves problems. Supervises, trains, and develops staff. Manages and communicates ongoing changes in tasks, goals or performance.

• Develops and implements marketing and recruiting strategies to promote academic programs and ensure sustainability and growth. Participates in professional conferences and provides marketing and public relations support.

Qualifications:

• Must have experience working with graduate and undergraduate students at USC

• Must have knowledge of the commercial real estate industry

• Excellent written and verbal communication skills.

• Attention to detail.

• Ability to work independently and as part of a team.

• Ability to work with highly confidential information with discretion.

• Highly proficient with Microsoft Office Suite (including Word, Excel, Outlook and PowerPoint).

• Preferred Education: Doctorate degree

• Preferred Experience: 7 years of similar work and knowledge of the Commercial Real Estate industry proficient with USC Systems

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. Some events will be on the main USC campus. There will be also be opportunities for a hybrid work arrangement (subject to change). Location and schedule will change based on tasks. Ability to work evening and weekend hours for events as needed.

The University of Southern California values diversity and is committed to equal opportunity in employment.

Minimum Education: Bachelor's degree. Combined experience/education as substitute for minimum education Minimum Experience: 5 years. Combined experience/education as substitute for minimum experience Minimum Field of Expertise: Experience managing learning programs for adults. Demonstrated experience in management/leadership roles, building and maintaining relationships with domestic and international stakeholders. Proven budget oversight and planning experience. Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail. Experience in higher education and/or customer service. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database/data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.