Job description

Job / Position Title: Wish Coordinator

Supervisor: Sr. Director Operations and Program

Status & Classification: Full-Time, Non-Exempt

Office Location: Ventura County

Position Summary
Grant wishes and make a difference in the life of a child.

Make-A-Wish Tri-Counties is looking for a passionate, detail-oriented, focused and dedicated Wish Program Coordinator to be responsible for coordinating all aspects of granting high quality wishes for medically eligible children in our community. Duties include interfacing with families and volunteers, managing wish documents and wish budgets, coordinating travel activities, accommodations and transportation, researching and acquiring required components of each wish, securing appropriate volunteer and community resources for each project, and making each wish a special and life-changing experience for each critically ill child. The Wish Coordinator is supervised by the Sr. Director of Operations and Program and works in close collaboration with other chapter staff and our volunteer team. As many of our wish families speak Spanish as a first language, we are seeking a candidate who is fluent in both English and Spanish.

A successful Wish Coordinator should be a people person who enjoys working with volunteers and the community, is detail oriented, organized, thoughtful, empathetic, enthusiastic about granting wishes and passionate about our mission.

Duties and Responsibilities:

• Work with the program team to deliver innovative and high-quality wishes
• Coordinate the granting of assigned wishes from start to finish including managing the day-to-day workflow of the wish granting process and monitoring and ensuring progress toward completion of each wish
• Ensure Make-A-Wish and chapter wish granting policies and guidelines are being followed
• Develop and manage wish budgets to ensure accurate accounting of costs, both direct and in-kind
• Manage wish costs by sourcing donated in-kind goods and services in support of wishes
• Maintain exceptional and thoughtful communication with wish families and volunteers
• Maintain positive relationships with vendors, donors, and volunteers
• Ensure the accuracy and completeness of all wish files
• Strategize with program team to increase wish granting capacity and ensure program efficiencies
• Assist in developing program procedures, processes and manuals
• Assist with developing and delivering trainings and training materials for volunteers
• Regularly communicate with and recognize volunteers and in-kind donors
• Actively collaborate and partner with chapter colleagues to meet chapter goals
• Other duties as assigned

Knowledge and Abilities

• Strong leadership skills to motivate and inspire a diverse group of people
• Excellent communication, project management, time management and organizational skills
• Exceptional attention to detail and deadlines
• Strong written and verbal communication skills
• Resourceful with the ability to solve problems in an efficient, and timely manner
• Flair for cultivating and stewarding professional relationships with a diverse constituency
• Ability to work independently while thriving in a collaborative, team-oriented environment
• Strong computer skills with proficiency in Microsoft Office, including Word, Outlook, Excel, and PowerPoint
• Proficient in Salesforce (or other Constituent Relationship Management platform) and data management systems a plus

Desired Qualifications

• Bachelor’s Degree in nonprofit administration, communications, business, human resources, psychology or another relevant field - or relevant work experience
• A minimum of three years of nonprofit or business experience working with volunteers or the community, or three-five years of applicable work experience strongly desired
• Possess integrity, maturity, empathy and emotional intelligence; ability to handle sensitive information and maintain strict confidentiality
• Strong work ethic and commitment to the Make-A-Wish mission
• Ability to speak, read, and write fluently in English and Spanish

Working Conditions
Make-A-Wish Tri-Counties is headquartered in Camarillo, CA; however, individual may reside within the Central Coast or Southern Central Valley regions of California. The position may be office-based or home office-based with occasional hours required in the office. Hours working seated at a desk working on a computer are required. This individual must have the ability and willingness to travel regionally as required in this position. Individual must have access to a motor vehicle and be willing and able to travel and work some nights/weekends. The ability to pass a background check is required as a part of employment with our organization.

Rewards and Benefits

• Competitive wage ($22-$24/hr. commensurate with experience)
• Comprehensive benefits package including healthcare, dental, vision insurance; life/disability insurance; retirement; paid holidays, sick and vacation time

Join Our Team of Inspired People Transforming Lives
We are more than a great place to work - our work is life changing. We are an inclusive and diverse group of people who, through a mosaic of backgrounds, thoughts and experiences are united in purposeful work.

We are fueled and guided by our values - values that are represented in the inspired people we work with and the transformational work we do every day.

We respect and ensure equal opportunity, regardless of race, religion, ethnicity, national origin, age, gender identity, sexual orientation, disability, perceived disability, and other legally protected characteristics.

Limitations And Disclaimer
The above job description is meant to describe the general nature and level of work performed; it is not intended as an exhaustive list of all duties, responsibilities and required skills for the position. Employees will be required to follow any other job-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an “at-will” basis.

How To Apply
Qualified candidates should submit a cover letter with salary requirements and resume outlining experience to Trish via email at trishmiller@spherion.com

Please place MAWTC Wish Coordinator in subject line. No phone calls please.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• This position can be remote but requires travel within California, Are you willing to relocate for this position?

Experience:

• non profit or health care program: 1 year (Preferred)

Language:

• Spanish and English (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.