Job description

Warehouse Coordinator (Juneau Location)

Seasonal Position: Late-March to Early-November

PAY: $20.00 per/hour

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Come work for Alaska Geographic, the official nonprofit education and fundraising partner to Alaska’s National Parks, National Wildlife Refuges, National Forests, and BLM Conservation Lands, creating and delivering exceptional education programs and products through our collaboration with public lands agencies.

Our 30+ stores in visitor centers across Alaska are education gateways to Alaska’s parks, forests, and refuges. We offer the best books, trail guides, maps, and unique local gifts to enhance and extend the visitor experience. Revenue from our store sales is returned to the public lands to support education programs, stewardship projects, and youth programs.

This position won’t be vacant long, so apply today!

BRIEF DESCRIPTION: The Warehouse Supervisor is responsible for the daily operations of the Alaska Geographic (AK Geo) Glacier Bay National Park and Preserve warehouse in Juneau, Alaska including supporting retail tasks in accordance with Alaska Geographic policies and procedures. Duties include; shipping, receiving, mail orders, branch transfers, customer service, PO confirmation and tracking.

ESSENTIAL FUNCTIONS:

• Work with the Alaska Geographic Sales Operations team and Glacier Bay Branch Manager to receive, process and transfer sales products. This includes working closely with cruise ship agencies.
• Build, pack, transport, and ship accurate orders based on retail sales operation needs
• Provide exceptional customer service both internally (other AK Geo staff and frontline teams) and externally (Partners and retail customers)
• Maintain positive relationship with Alaska Geographic partners, vendors and employees at all times.
• Follow proper Alaska Geographic procedures, consult with Glacier Bay's Branch Manager and the Regional Operation Managers as appropriate, and track product information through POS (Shopventory/Square) system.
• Optimize space allocated to Alaska Geographic warehouse.
• May be asked to temporarily support sales staff at Gustavus location. Travel and accommodation expenses will be covered.
• Alaska Geographic employees must follow HR policies, guidelines, and procedures as stated in the Employee Manual and Retail Training Manual.
• Other duties as assigned.

REQUIRED EXPERIENCE, LICENSES, CERTIFICATIONS, ABILITIES, OR KNOWLEDGE:

• Proactively problem solve quickly and implement solutions.
• Two years’ experience in retail and/or warehouse operations.
• Working knowledge of computers, POS systems, comfort with the cloud-based Microsoft 365, Zoom, and web-based shipping software such as ShipStation. Shopventory inventory platform knowledge a plus.
• Ability to communicate clearly, both verbal/written. Retain and accurately pass on information to employees, vendors, partners, and customers.
• Valid driver's license is required.
• Lift boxes weighing up to 50 pounds to a shelf height of 5 feet also, this position involves lifting and moving heavy boxes that may exceed 50 lbs.
• This position will require an NPS background check and security application for Princess Cruises.

MINIMUM EDUCATIONAL REQUIREMENTS:

• High School Degree or equivalent required.

WORKING CONDITIONS AND SAFETY HAZARDS:

• Will be faced with the need to proactively prioritize and accomplish multiple tasks simultaneously.
• Lift boxes weighing up to 50 pounds to a shelf height of 5 feet also, this position involves lifting and moving heavy boxes that may exceed 50 lbs.
• Occasional overtime may be required throughout the year.
• Occasional travel may be required.

For more information about Alaska Geographic, visit our website at akgeo.org.

This job description does not list all the duties of the job. You may be asked by Managers to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. Alaska Geographic is an equal opportunity employer.

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Staff must comply with all federal, NPS, state, and ship-specific vaccination requirements and other COVID-19 protocols. The NPS requires full vaccination and rated masks to board their vessels in Alaska.

Experience:

• Warehouse: 1 year (Preferred)

Language:

• English (Required)

Work Location: One location

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