Job description
Topaz Veterinary Clinic is looking for a veterinary receptionist with great customer service skills and experience working in a veterinary hospital to join our AAHA-accredited, 3-doctor practice in Tempe, Arizona. We are a family-owned veterinary hospital providing high quality medical care for our patients and exceptional customer service for our clients. We enjoy getting to know our clients and patients and treating them as if they are members of our family. We also enjoy being able to work with a small group of dedicated people in a setting that emphasizes quality of care for our patients and quality of life for our staff members.
Candidates must have at least 1-3 years of relevant veterinary experience and be positive, compassionate, and work well as part of a team. We are open Monday through Friday from 8:00 am to 6:00 pm and 2 Saturdays per month from 8:00 am-12 pm.
Description of duties for this position :
- Provide exceptional client service both in person and in telephone, text, and email communications
- Maintain excellent medical records including the use and knowledge of correct medical terminology. Knowledge of Cornerstone Veterinary Practice Software is extremely helpful.
- Schedule appointments.
- Call clients to check on patients and answer basic pet-related questions
- Process payments including in-person payments and phoned-in credit card transactions
- Run end-of-day processing
- Maintain a clean and organized office and perform COVID-19 sanitation of the work space
- Work well with other team members
We offer competitive compensation and a benefit package for full-time employees that includes health insurance, dental insurance, vision insurance, paid time off, sick time, retirement savings with employer-matching, uniform allowance, and generous personal pet care discounts.
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
COVID-19 considerations:
We encourage staff and clients to wear masks if they would like but it is not required. We also offer curbside service if clients prefer this. Frequent, thorough cleaning of all surfaces is done regularly.
Ability to commute/relocate:
- Tempe, AZ 85282: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Veterinary experience: 1 year (Required)
Work Location: One location
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