Job description
Organization
Goodwill of Western Missouri & Eastern Kansas has a rich, 125 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That’s why 88¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.
Summary/Objective
Reporting to the Project Manager/Supervisor, the Team Lead is responsible for leading employees and directing the workflow of Utility Techs in accordance with the contracts.
Essential Functions
Contract Compliance:
- Ensuring quality standards are met as they relate to individual contracts, re-doing work with team as needed
- Ensuring assigned tasks are completed in allotted time, utilizing a team approach to complete tasks.
- Complying with customer requests regarding secure access areas and communicating these to team members
Leading a Team:
- Transporting teams to and from worksites as needed, either in company vehicle or personal vehicle-where required
- Requisitioning equipment and supplies to appropriate team members, ensuring supply procedures are followed
- Providing support and on the job training to team members to enhance their ability to gain competitive employment
- Setting example for team members in performance of duties, representation of the Agency and professionalism
Safety:
- Performing duties according to safety expectations and procedures
- Ensuring Hazardous Materials and SDS procedures are complied with.
- Communicating safety issues and concerns to ensure quick resolution
- Ensuring team members have and use appropriate PPE for their positions
- All other duties as assigned by a Project Supervisor/Manager
Work Environment
The Team Lead performs their work in a professional setting and may come in contact with clients.
Physical Demand
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Push, pull or carry 40 lbs. occasionally, up to 25 lbs. frequently. Must be able to be on feet for long periods, bend, stoop, and be exposed to cleaning chemicals. Must be able to see to complete duties to required specifications. Occasional exposure to heat and cold with frequent exposure to dust.
Position Type/Expected Hours of Work/Travel
This is a full-time position. Schedules may vary and include weekends as required.
Qualifications
The Team Lead will be a proven leader with the following:
- Strong work ethic, character and integrity
- Solid judgment and common sense in decision making.
- A positive, helpful attitude to co-workers and customers
- Avoidance of any conflict of interest with employees, product or customers
- Appropriate and professional communication and demeanor
- Competent writing, spelling and grammar skills for complete case notes
- Strong leadership and motivational skills
- High school diploma or equivalent and solid work history with leadership experience is preferred
- Proficiency in Windows Office environment, ability to use computer for on-line training
- Valid license, current insurance and acceptable driving record according to standards-where required
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