Job description

BULLEIT DISTILLING CO. VISITOR CENTER TOUR GUIDE

Position Overview / Description:

Title: Visitor Center Tour Guide

Classification: Part-time, nonexempt

Compensation: Minimum $18, based on experience

Required Education: High school diploma or equivalent

Weekends required

Roles & Responsibilities:

TOUR GUIDE

1. Complete a minimum 10 day on boarding schedule designed to provide education about the bourbon industry, distillation process, sensory tasting, and brand standards.

2. Gain an understanding of Visitor Center operations, tour rotation, guidelines and best practices.

3. Dress suitably to project a positive and professional image to customers and visitors.

4. Lead groups of adults (25+ people) on a tour of the distillery production/process in a safe and orderly fashion within a time schedule.

5. Uphold excellent communication skills and the ability to fluently and interestingly tell the brand story.

6. Work with a team of tour ambassadors to manage the daily traffic of guests

7. Provide guests with an authentic experience that allows them to witness first- hand the superior whisky/bourbon making skills and craftsmanship that goes in each drop of Bulleit Frontier Whiskey.

8. Educate the consumer about the production and distillation processes behind Bulleit Frontier Whiskey and the unique methods the distillery uses to differentiate its manufacturing techniques from other spirit choices

9. Dress suitably to project a positive image (dress and grooming) to customers and visitors of each Center.

10. Tour directors must have good communication skills and the ability to fluently and interestingly tell the brand story

11. Tour directors must have the ability to learn and explain all aspects of the distillery and whiskey/bourbon-making process.

12. Retail – additional responsibilities may stem from needs of the gift shop including inventory, stocking and restocking, tagging items, and cleaning displays.

13. Special Events include weekends, nights, and non-operating days. All staff should have the ability to fulfill private event shifts. If taking place on a non-operating day, an adjustment to an employees weekly schedule can be accommodated to account for days off.

Additional Qualifications:

PMM will only employ those who are legally authorized to work in the USA in this position and must be 21 years of age. Any offer of employment will be conditional upon the successful completion of a background check, drug screen and verification of I-9 Form.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance

Schedule:

• Day shift
• Weekend availability

Work Location: In person

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