Technical Analyst
Full Time
Muncie, IN 47306
$55,000 - $65,000 a year
Posted Today
Job description
Position Information
Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana. Learn More
Position Title
Student Information Systems Functional Analyst
About this Opportunity
Ball State University’s Office of the Registrar welcomes applications for the Student Information Systems Functional Analyst. The Office of the Registrar is looking for candidates who are thoughtful, forward-thinking, equity-minded and energized by the prospect of being part of a dynamic team dedicated to helping grow our organization.
Inclusive Excellence Statement
At Ball State University, inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our
Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.
Benefits and Community
https://www.bsu.edu/about/administrativeoffices/humanresources/jobs/benefits-and-community/professional-staff
Live Near Your Work - If you are considering living near the Ball State area, please visit the following link to learn more about relocation and living in east central Indiana:
https://www.bsu.edu/about/live-near-your-work
FLSA
Computer Professional Exemption
Hrs/Week
40
Length of Assignment
Full-Time At-Will
Position Function
The Banner Support Specialist for the Registrar’s Office is a member of Ball State’s Student Support Systems and Reporting group. The Banner Support Specialist recommends business process, method, and system redesign were applicable, acting as an implementer and champion for business process change. They will act behind the scenes to craft solutions for business problems related to projects. Participate in strategy development. Recognize problems or situations that are new or without clear precedent. Drive organizational change taking full account of obstacles, opposition, and differing stakeholder priorities.
Minimum Education
Bachelor’s degree plus a combination of education or experience in IT/technology equivalent to 2 years. Or, in lieu of Bachelor’s degree, Associate’s degree plus a combination of education or experience in IT/technology equivalent to 4 years.
Minimum Experience
At least two years of experience with enterprise student information systems, specifically Ellucian Banner, with a track record of increasing experience and responsibility.
Minimum Other
Strong problem-solving skills; ability to develop and maintain complex SQL queries; proven management skills with the ability to manage multiple tasks, communicate project status and provide leadership/direction for an implementation process; programming skills with Banner-related products.
Authorization to work in the US
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Preferred Experience
Preferred Other
Pre-Employment Screening
Requires successful completion of a background check.
Position Title(s) Supervised
None
Required Certifications
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
About Ball State University
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
There's more to discover IN Indiana! Visit the following link to learn more:
IN Indiana
Department
Office of the Registrar:155510
Department Information
The salary range for this position is $55,000 to $65,000.
Department Email or Phone Number
registrar@bsu.edu
Duties & Responsibilities
Ranking
1
Job Duty
Responsible for the planning, administration, management, and maintenance of the Registrar’s student information systems (SIS) infrastructure to support all academic records functions such as academic transcripts, degree awarding, class scheduling configuration, and registration activities for specialized programs and partnerships for which the traditional SIS infrastructure approach is insufficient.
Ranking
2
Job Duty
Participate in the planning, designing, and implementation of varied approaches that leverage delivered SIS functionality to further the service mission of the Office of the Registrar; conduct requirements gathering, business process analysis, author functional specifications as well as basic project timelines/project plans; address and discuss issues and proposed solutions with management.
Ranking
3
Job Duty
Continually assess the unit’s SIS-related business practices; streamline processes and improve the delivery of services by providing a cooperative, service-supported approach to the University community. This includes, but is not limited to, business process review, documentation and training, communications and presentations, project management, etc.
Ranking
4
Job Duty
Coordinate with business/functional/technical staff across administrative units (ex: Admissions, Student Financial Services, Financial Aid, Division of Online and Strategic Learning [DOSL], Information Technology Services [ITS], schools/colleges, etc.) to ensure alignment between academic and financial configuration. Organize testing and upgrades for the student systems as they relate to the office, including writing and maintaining test plans.
Ranking
5
Job Duty
Provide functional and analytical support to the Office of the Registrar, with a particular emphasis on data integrity/security, reporting, best practices, process streamlining, training, and documentation as they relate to SIS system and associated technical differentiation created for special programs.
Ranking
6
Job Duty
Write system requirements and/or specification documents. Ensure business systems solutions are functional and meet requirements. Translate between all parties to make sure they understand, in their terms, the systems’ needs, requirements, and technology parameters and constraints and to ensure resulting design and functionality are consistent with all requirements and specifications.
Ranking
7
Job Duty
Develop and maintain expert technical and operational knowledge of the Office of the Registrar’s systems.
Ranking
8
Job Duty
Perform security administration for SIS and other systems/technologies used to support the Office of the Registrar.
Ranking
9
Job Duty
Work directly with IT staff on automation, process improvement, data integrity, and data integration projects as needed. Troubleshoot batch processes, data integrations, and related issues as needed. Perform after-hours updates, upgrades, and system configuration changes to minimize downtime.
Ranking
10
Job Duty
Collaborate with internal and external stakeholders in implementing new systems or modules related to student data.
Ranking
11
Job Duty
Participate in centralized data clean-up efforts working to identify, create, test and run needed data clean up scripts
Ranking
12
Job Duty
Perform other related duties as assigned.
Posting Detail Information
Posting Number
202301304P
Desired Start Date
07/10/2023
Position End Date (if temporary)
Open Date
05/17/2023
Applications Accepted Through Date
06/06/2023
Open Until Filled
No
Information regarding transcripts
The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
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