Surveillance Operator (MGM National Harbor)
Job description
Essential Functions and Tasks
This job description in no way states or implies that these are the only duties to be performed by employees in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for effective operation of the department.
- Detects any procedural errors, potential cheating, and/or suspicious activity that may be a threat to the Company.
- Enforces all policies and procedures.
- Operates Surveillance equipment for extended periods of time to ensure accurate video documentation, with regard to irregularities or deviations from normal activities in all areas of responsibility.
- Monitors assigned areas on a continuous basis to ensure complete coverage.
- Remains alert to any suspicious activity, and communicates such activity to his/her supervisor and/or other designated person.
- Performs daily tape change, video checks, and video playbacks, while assisting the entire Surveillance staff with various tasks as required.
- Verbally communicates in person and over the phone in a courteous manner.
- Reports any and all needed repairs of surveillance equipment to appropriate persons.
- Maintains an extensive understanding of all casino games, including payoffs and game odds, rules, procedures, cheating methods, and card counting methods.
- Notifies and/or communicates with State Gaming Control, and corresponding department Manager or Supervisor of all criminal acts.
Education and/or Experience
REQUIRED:
- High school diploma or equivalent.
- Minimum of two (2) years of experience in surveillance or table games, preferably in a casino/hotel environment.
Certificates, Licenses, Registrations
- Gaming License/Card.
Location:
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