The Student Accounts Coordinator is responsible for managing the day-to-day of financial operations of the Bursar office, with primarily responsibility for guiding and leading Student account processing and coordination. Assists with third party collection agencies, loan providers, federal/state financial aid grants and outside scholarships.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS

Job duties specific to this position:

• Training/knowledge transfer with the other members of the Bursar department
• Guide Financial Operations Interns regarding Bursar questions
• Review and update Bursar policies, procedures and websites. Hold formal trainings with the community to transfer and share knowledge of the Bursar function, processes and procedures.
• Review the Financial Operations Interns input and posting of cash receipts, refunds, fines, tuition remission vouchers, late fee/interest calculations, outside scholarships and sponsored account/VESID/VA billings.
• Monitor all components of student accounts.
• Hire, supervise and mentor 1-3 Financial Operations Interns, guide them on primary functions of Bursar. Function as second level support for the Interns in their customer service roles, when they need assistance with a customer. Act as the Bursar in her/his absence.
• Support Financial Aid, Student Life and Registrar's with daily ledger/student account updates. Problem solve issues and discrepancies.
• Assist with counseling parents and students on account issues such as payment arrangements, disputed charges, refund requests, past due balances.
• Support the transition of Perkins loans to the Dept of Ed and posting of NFLP and other ESCI payments/collections. Support the military and other donor loan fund close outs that were not repaid to student accounts.
• Work with IT personnel to resolve any system issues during processing and periodic systems enhancements provided by the ERP vendor (Datatel). Support the implementation of a new ERP system or conversion to other third-party systems.
• Provide support for fiscal year end close and audit.

Job expectations for all Le Moyne College employees:

• Demonstrates and role-models all of Le Moyne's mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.
• Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.
• Supports cura personalis by treating all individuals with dignity, professionalism and kindness.
• Promotes cura apostolica by aligning professional goals, objectives, and performance with college's strategic goals.
• Demonstrates excellent work attendance, reliability and work ethic.
• Attends and actively participates in required meetings and training sessions.
• Complies and adheres to all of Le Moyne's established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.
• Must complete all required federal, state, institution and department trainings.
• Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.
• Performs a variety of related duties as assigned.

• Associate's Degree or equivalent experience.
• 5 years of related work experience or business/accounting training. With a minimum of 3 years in an accounts payable office.
• Familiarity with payroll, accounts payable, accounts receivable and tax procedures, laws and regulations
• Proficiency in the use of computerized general ledger/payroll or ERP systems and Microsoft Office programs, notably Excel, Word, Adobe PDF, Onbase; experience with Datatel, SQL Server and Entrinsik Informer software packages a plus.
• Experience supervising employees, including completion of annual goal setting and performance assessments is preferred.
• Demonstrated ability to make decisions consistently that effectively balances the administration of compliance or policy with rational, logical customer-centric servicing.
• Must be extremely detail-oriented with strong organization and time management skills.
• Superior interpersonal skills with the ability to work with a wide range of campus constituencies.
• Ability to work independently with minimal supervision and maintain confidentiality.

Diversity, Equity & Inclusion job expectations for all Le Moyne College employees:

• Demonstrates commitment to promoting a more diverse, inclusive and equitable work environment by supporting the diversity, equity, and inclusion goals of the employee's unit.
• Regularly participates in professional development opportunities to become more aware of DEI issues and to consider ways in which their work can be expanded to honor and incorporate the diversity of our community.
• Works to neutralize institutional bias by analyzing the policies and procedures of their unit and making suggestions to remove barriers for historically underserved people.
• Promotes open communication across Le Moyne's community in order to create an inclusive environment, and understanding of others backgrounds, ideas, and perspectives.

Le Moyne Benefits

• 403(b) Retirement contribution- (9.5% Employer match)
• Generous tuition coverage
• Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts)
• Health Savings Accounts- (Partially Employer funded)
• Basic Life & AD&D Insurance- (Employer paid)
• Short and Long Term Disability Insurance (Employer paid)
• Supplemental Life & AD&D Insurance
• Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)
• 12 paid holidays (In addition to paid time off the week between Christmas and New Years)
• Generous time off package
• 35 hour work weeks

Range: $22.60/hour-$24.00/hour

Equal Employment Opportunity

Le Moyne College is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time.