Job description

Bring your passion for fashion to Melrose. If you are interested in a career in retail, consider joining one of the largest retails of fashion in the southwest. Melrose Family Fashions means one-stop shopping for the whole family. With more than 100 stores, we're always looking for good talent. If you are ready for a career in Fashion, Step into Melrose Family Fashions.

POSITION SUMMARY:
As part of the management team, the 2nd Assistant Manager is responsible for the day-to-day management of the store and ensuring store associates are delivering excellent customer service. A 2nd Assistant Store Manager is a role model and must manage the workforce and time wisely in order to achieve maximum results, sharing with the entire management team, the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

FOCUS OF POSITION:

• Positively communicate and demonstrate the company’s family culture by developing trust and respect among peers and staff, building strong teams and partnerships through strong work ethics, and driving business results by taking ownership and pride in the company and getting things done in a timely manner
• Ensure team delivers excellent customer service while demonstrating a high degree of professionalism.

RESPONSIBILITIES:

• Coach, train and develop team to deliver an outstanding shopping experience in a highly professional manner
• Manage the overall execution of all operations in partnership with the management team
• Assist in the recruitment and hiring of qualified applicants to meet the needs of the store
• Assist in overseeing all facilities maintenance and housekeeping standards
• Assist in overseeing compliance of associates with established company policies and standards
• Assist in overseeing at adequate security exists within the store and that physical facilities comply with safety codes and ordinances
• Safeguard company assets by properly securing the facility and all areas containing sensitive or highly confidential information
• Any other tasks as assigned

SKILLS AND COMPETENCIES:

• Ability to provide outstanding customer service and teach those behaviors
• Ability to manage store operations effectively
• Ability to develop and train workforce and build team relationships, utilize skills of workforce most appropriately
• Ability to maintain a fair, consistent set of standards as they apply to work force
• Ability to adjust priorities and manage time wisely in a fast-paced environment
• Ability to communicate in a clear, understandable manner, and listen attentively to others, understand material, and provide instructions to associates
• Ability to operate all equipment necessary to perform the job

REQUIREMENTS:

• Must possess a High School Diploma or GED.
• Minimum of 6 months previous experience as a Third-Key Manager in a similar retail environment.
• Experience supervising a team of 5 or more associates.
• Must have reliable transportation. Must be able to provide a phone number to be reached in case of store emergency by alarm company or staff members.
• Availability to meet minimum scheduling requirements as a member of management, which include nights, weekends and holidays
• Strong communication skills (verbal & written)
• Provide customer service by greeting and assisting customers in accordance with our team service program.
• Maintains store appearance including reactive merchandising, general housekeeping of store, and recovery at the end of the day.
• Daily knowledge of sales goal and effectively works with team members to achieve them.
• Ensure proper cash control within company policy. Ensure banking procedures within company policy.

Come join our team. You’re going to like it here!

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