Job description

Servant leadership. Customer Satisfaction. Professionalism. Strickland Brothers 10 Minute Oil Change is one of the fastest growing quick lubes in the country. We specialize in fast, stay-in-your-car oil changes and light vehicle maintenance with a smile and no sales pressure. We are looking for an exceptional store manager who will lead, develop and train their team to exceed customer satisfaction.

- Customer Service skill set is required

- Computer and technology skills are required

- Being able to read, write and understand simple math is required

- Associates degree or equivalent experience in the field

- Valid Driver's License

Essential Responsibilities:

- Uphold the Strickland Brothers core values as an ambassador to the brand in the field

· Dedicated to customer satisfaction

- Meets all budgets consistently (Sales, oil change counts, labor, NPS Scores, etc)

- Create a weekly, well planned schedule meeting the weekly deadline as set forth by the Area Manager

- Ensure Strickland Brothers University is completed by all employees within 30 days of hire date

- Compliance with OSHA and EPA regulations

- Store and Equip Maintenance

- Effective problem solving skills/solutions with customers and employees

- Supervision - Ensuring our policies and procedures are followed at all times

- Build a positive culture in their service center through core values and encouragement

- Interviewing and hiring new employees for the service centers

- Consistently score acceptable levels on our Customer Evaluation Audits

· A servant leader, humble, ambitious, reliable, and professional

Specific Overview:

Your primary role as a Store Manager at Strickland Brothers is to satisfy our customers. Store Managers must understand that we take our customer satisfaction core value seriously. You will be managing the day to day operations of the service center. This includes but not limited to ensuring that the operational procedures are completed on each vehicle, training, encouraging, speaking with customers, scheduling/staffing, maintaining a clean service center & meeting KPI’s. Some weekend work is required

Strickland Brothers 10 Minute Oil Change is an Equal Opportunity Employer. Employment opportunities at Strickland Brothers are based upon one's qualifications and capabilities to perform the essential functions of a particular job.All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law. This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, lay-off, access to benefits and training, and all other conditions and privileges of employment.

Job Type: Full-time

Pay: $48,577.00 - $54,002.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Warrenton, VA 20186: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.