Surest, a UnitedHealthcare Company, (formerly Bind) provides a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery-changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun). We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, UnitedHealthcare, we can operate in the best of both worlds—the culture and pace of an innovative start-up with big company support and stability. Come join the Surest team and help us design and deliver a cutting-edge health benefit that changes the face of health care.

Position in this function partners to create and review plan documents created from a document management system. Collects data to prepare documents, manages the review process until approval, or assists with the overall project management and validates deliverables, outcomes, and results.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Broadly, the Plan Documents Associate role supports our ability to scale and speed to delivery plan document creation in the Cincom for both ASO and FI market segments
• Creation and quality control over SBCs, SPDs, COCs and SBNs
• Partner with project implementation managers and account partners to produce high quality custom documentation within the implementation timelines
• Assist with customization of client renewal documents
• Updates documents to improve data flow leveraging new tools
• Analyzes and reviews operational results, details, feedback, and related information on an ongoing to as needed basis to continue to optimize the document creation process
  

What We're Offering:

• Chance to join a new tech start-up aiming to fix the healthcare industry
• Empowerment to shape new solutions disrupting healthcare while providing benefits and choice to its members
• Flexible work-from-home schedule to support work-life balance
• Opportunity to work with people who are motivated to go to work every day and make a difference
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree or equivalent experience
• Healthcare insurance experience
• 2+ years of experience with document management system administration
• 1+ years of experience with documentation and template design and maintenance
• 1+ years of experience managing SPD (Summary Plan Description) throughout its lifecycle
• 1+ years of demonstrated experience displaying initiative and independent judgment within established department guidelines
• Experience using various approaches to collect, analyze and validate information
• Experience handling confidential information with discretion
• Experience identifying trends and drawing conclusions from document and process information
• Experience designing effective document templates and data flow
• Experience preparing functional reports, correspondence, and other written materials
• Proven experience performing multiple concurrent projects with firm deadlines
• Working knowledge of health insurance principles and terminology
• Demonstrates excellent written and verbal communication skills
• Proven ability to work independently and maintain a high level of initiative
• Proven ability to communicate effectively and build relationships at all levels of the organization
  

Preferred Qualifications

• Health insurance industry experience
• Start-up Experience:
  • Demonstrates working in an ambiguous, fast-paced environment
  • Proven agile, ready to change direction on the fly
    

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.