Job description
**If you are a current FIB employee, please apply through the Career Worklet in the
Employee Portal
.
This position may be located at any of the offices within First Interstate Bank's fourteen state footprint, including Arizona, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington and Wyoming.
What’s Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
- Accrue and use your paid time off (PTO) immediately – no waiting period – plus paid federal holidays in addition to PTO.
- Through our Child Care Assistance Program, First Interstate will contribute up to $1,500 per eligible dependent, with a max of $4,500 annually.
- We prioritize wellness by offering eligible employees $25 per month, or $300 per year, toward a fitness club membership or exercise-related classes.
- The health and happiness of the places we call home matter to us. Learn a little more about what we do for the
communities we serve, and why we want YOU to be a part of it.
We encourage you to apply. Reach for what you want, and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
This position assists Special Asset Group (SAG) Officers in the restructuring, rehabilitation, collection, and liquidation of criticized/classified loans. This role is responsible for assisting SAG Officers with portfolio management by performing loan processing duties, reporting and analyzing data, researching issues, and problem resolution.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned.
- Handles client transactions and client problem resolution. Can respond to client account inquiries, perform account maintenance and researches/resolve client problems.
- Draft requests for financial information, past due and demand letters to clients, and handle special mailings, as requested.
- Executes client transactions within applicable department guidelines, escalating to the assigned SAG Officer any requests outside specified norms or items requiring SAG Officer signature or approval. Transactions may include: transfers, withdrawals, distributions, wire transfers, payments, fee waivers/fee refunds, client overdrafts, loan payoffs, processing paid loans, monitoring reports, and other loan and account operations as requested.
- May reconcile client accounts, enter client financial data into databases, monitor exceptions to company policies.
- Perform covenant tickler maintenance/monitoring and updates.
- Prepares and/or reviews client account documents for meetings between the SAG Officer and the client, focusing on completion of signatures, accuracy, and fulfillment of standard regulatory and compliance guidelines.
- With limited direction, assist in obtaining necessary information to process loan applications, such as financial statements, tax returns, business documentation, credit reports, UCC searches, title work, appraisals, flood determinations, bankruptcy filings, etc. May also work with outside counsel, title companies, other product vendors, etc. to request documents needed for loan requests.
- Orders loan documents in accordance with loan approval conditions. Responds to SAG Officer inquiries regarding the status of loans, loan documentation, client accounts, etc.
- Facilitate booking loans onto core system and perform post-booking check to ensure entries are correct.
- Responsible for scheduling quarterly Asset Quality Meetings (AQM), producing a detailed agenda, gathering and organizing all PLSR’s by the deadline and providing to all meeting attendees, taking detailed notes of discussions during AQM, providing a detailed analysis of final risk ratings and quality trends to SAG Manager, and auditing the PLSR process to identify missing PLSR’s and timeliness of upload to Sharepoint.
- Runs daily, weekly, monthly and quarterly reports. Reviews reports for accuracy and compliance and takes action to update systems or make other corrections.
- Perform file check-ins and advise SAG Officer of documentation deficiencies. Upload documents to Director according to applicable procedures. Maintains the security and integrity of all files/databases.
- May attend operational meetings and keep abreast of all credit policies and changes associated with loans, documentation, ticklers and tracking, asset quality, credit reviews, etc.
- Assists SAG Officers in preparing for internal/external audits ensuring that borrower file documentation and electronic files are in order.
- May perform various duties related to OREO such as reconciling accounts, 1099 reporting, paying invoices/taxes, maintaining property specific workbooks, and other duties as assigned.
- Maintains compliance with all state and federal banking laws and regulations, internal lending policies and procedures and FIB values.
SECONDARY DUTIES & RESPONSIBILITIES
- Assist with SBA guarantee purchases by preparing 10-tab submissions and submitted to SBA. Complete semi-annual reporting to SBA on loans that are in liquidation, pending charge-off/wrap-up.
- Provide administrative assistance to SAG Manager, as needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with limited supervision. Must be able to manage a high-volume workflow and adhere to specified deadlines. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent and five plus (5+) years’ loan related banking experience; strong and demonstrated client service and problem resolution skills. Developed word processing and spreadsheet skills utilizing systems such as Word and Excel, and experience with department-specific systems preferred; ability to work effectively with individuals and groups across the company to manage client relationships; proficiency with personal computers and multiple related internal and external software packages and loan operating systems.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries of complaints of clients, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk & use hands to finger, handle, or feel. The employee frequently is required to sit. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
COMPENSATION & BENEFITS
We offer a competitive total compensation package including base salary and benefits. The pay range for this position is $26.36 to $37.67 per hour in Seattle, WA and $24.17 to $34.53 per hour in Spokane, WA & CO, and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Benefits include, but are not limited to, medical, dental, vision, 401(k), and Paid Time Off, including Federal holidays. For more information regarding out benefits, please visit
https://www.firstinterstatebank.com/company/about/employee-benefits.php
.
**If you are a current FIB employee, please apply through the Career Worklet in the
Employee Portal
.
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