Spanish Bilingual Customer Service Representative- Walk-In Service Center (Downtown Orlando location)
Full Time
Orlando, FL 32801
Posted
Job description
Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
Job Description:
Essential Accountabilities:
- Spanish/English bilingual fluency REQUIRED
- Prior customer service experience (high volume call center experience is a plus)
- Professional verbal and written communication skills
- Outstanding attendance & work ethic
- Strong ability to navigate multiple systems while speaking with customers
- Must be self-motivated, problem solver and use critical thinking
- Must be proficient in time management
- Goal oriented
- Computer knowledge/skills
- Good typing/keyboarding skills (an online test will be given)
- Ability and openness to work professionally with a diverse customer base
- Works well in team setting
- A criminal background check and drug test are required
- Vehicle tag check for outstanding violations on CFX toll roads
Requirements:
- High School Diploma or equivalent
- Usage of MS Office
- Will be working at downtown Orlando site on Magnolia St.
- HOURS:
- Must be available to work any shift within the following hours of operation:
- Monday- Friday: 8:00 am- 6:30 pm
- Saturday: 9 am- 1 pm
- Must be available to work any shift within the following hours of operation:
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at
recruiting@allianceoneinc.com
.
Questions?
- Please review our privacy notice available at the following
www.allianceoneinc.com/careers
- For additional information on AllianceOne visit our website at
www.allianceoneinc.com
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