Job description

HDS Companies is looking for a skilled professional to provide technical support for its HDS Section 8 Management System to the company’s Section 8 Agency clients, facilitating any technical issues they may have with the application and providing customer service to ensure maximum efficiencies. The Software Support Specialist works closely with the Section 8 System users to identify potential reported issues, assists with software deployment or data updates, works with the development team who updates regulatory compliance, and guides customers to usable functionalities and material that is available under the company’s maintenance and support services.

Job Type: Full-time

Pay: $40,861.24 - $42,142.62 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
HDS has a comprehensive COVID-19 Policy based upon CDC recommended guidelines.

Ability to commute/relocate:

• Miami Lakes, FL 33014: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have affordable rental housing experience including Section 8 or Multi-Family Housing Programs? If so, please describe.

Have you ever supported a software application and it's users? If so, please describe.
Do you have specific skill sets that you believe would be beneficial in this role? If so, please describe.

Experience:

• Technical and Customer Service: 1 year (Preferred)
• Section 8: 1 year (Required)

Language:

• English (Required)

Work Location: Hybrid remote in Miami Lakes, FL 33014

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