Shift Leader

Full Time
Derby, KS 67037
From $14 an hour
Posted 1 day ago
Job description

Our Values:

Heart: We lead with servants hearts to care genuinely for our team and our guests.

Hustle: We work hard and strive for excellence to serve our guests and each other.

Honesty: We are honest and accountable to each other, treating our guests and team with honor, dignity & respect.


If you believe you can honor our Values everyday on shift, please read further!

We are seeking highly motivated front of house team members needed for daytime shifts. At Chick-fil-A Derby Marketplace, we are looking for fast-paced, energetic individuals who are passionate about serving guests while working together as a part of a high-performance team. We are committed to growing and developing our team by empowering our leaders to grow themselves and those they lead!

Your Impact:

  • Work in high performance teams in multiple areas
  • Provide unforgettable hospitality within and beyond the four walls of our restaurant
  • Have a positive influence on all who come into contact with Chick-fil-A
  • Participate in a fast-paced, upbeat environment that serves guests in record time with hot, fresh food and delivers genuine care
  • Develop the capacity to lead a team to accomplish more together than we could by ourselves

Your Opportunity:

  • To receive focused training by leaders who care about you professionally and personally
  • Pathways for growth include: Shift Lead, Coordinator, Director, Executive Director

Our Commitment to You:

  • Work in a positive environment where you’ll feel like you’re a part of our CFA family
  • Given a clean growth path and tools to advance through leadership
  • Ability to learn valuable skills from one of the fastest growing, most recognized brands
  • Competitive Wages
  • Closed Thanksgiving & Christmas
  • Scholarship Opportunities

Responsibilities:

  • Be an ambassador of the Chick-fil-A brand and be professional in every aspect of performance
  • Strive to exceed guest expectations by delivering quality service
  • Assist in planning and leading shifts
  • Owns open, mid, or close routines for the current and/or next shift
  • Paces the team to high levels of performance by understanding the importance of speed of service, accuracy and resolve bottlenecks in work flow
  • Assist with training and coaching team members
  • Ensure that the restaurant is properly cleaned, organized and safety standards are upheld
  • Calmly address guest concerns and embrace Chick-fil-A guest recovery standards
  • Be a willing team player and maintain cooperative working relationships with leadership and team members
  • Model performance standards for all team members and work stations
  • At all times exhibit a genuine passion for excellence
  • Oversee guest experiences in the Drive Thru, Front Counter, and Dining Room
  • Cash management


REQUIREMENTS

  • Available Monday-Saturday
  • 18 years of age and older
  • Quality & Safety Oriented
  • Hard working & Possess a Growth Mindset
  • Focused
  • Self-Motivated
  • Able to multi-task & communicate well
  • Willing to give your best at all times


In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.


At Chick-fil-A Derby Marketplace, our team is committed to providing you with great food, friendly customer service and a comfortable dining experience. We want to have a positive experience on all who come into contact with Chick-fil-A and be the most caring business in our local and surrounding communities.

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