Job description
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ServiceNow Product/Business Analyst to join our team in Irving, Texas (US-TX), United States (US).
Responsibilities:
- Build roadmap and product backlog for the ServiceNow Platform
- Leads the working backwards documents for a platform product release
- Uses or commissions research, studies and focus groups to identify best-of-breed benchmarks for solving business problems
- Identifies innovations and leads “test and learn” experiments to create platform products that increase customer value
- Defines and measures the KPIs for a platform product
- Develops business and platform requirements for either one platform component of a large platform product or a narrow product
- Determines release goals for a narrow platform product or a component of a large product
- Identifies best practices for continuous product development improvement
Qualifications:
- Hands on experience with ServiceNow platform
- Experience in working Incident, Problem, Change and Service Portal
- 6-10 years of relevant experience in in a product line management and/or strategic planning role.
- Significant experience building complex business and/or transactional models.
- Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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