Job description

As a brand ambassador to Paraco Gas, our Technicians service LP propane gas appliances, in addition to, delivering, installing, and removing propane tanks at residential, commercial and industrial customers. Service Technicians are dispatched to customers within our service area located in, but not limited to Putnam, Westchester, Dutchess, and Fairfield Counties while reporting into our Brewster, NY location.

Duties and Responsibilities (including but not limited to):

• Installation, repair, and service of LP Propane appliances, tanks and equipment, primarily in an outdoors setting.
• Ability to properly diagnose, troubleshoot and repair systems.
• Ability to conduct leak checks, identify and repair gas leaks at site locations.
• Perform routine service, cleaning and maintenance of LP Gas appliances.
• Respond to customer requests relating to insufficient or lack of heat on daily and emergency basis.
• Perform duties in compliance within municipal guidelines.
• Ensure service vehicle is maintained clean and free of debris and ability conduct pre-trip and post-trip safety inspections.
• Exceptional customer service abilities

Technology Skills:

• Calendar and scheduling software – Microsoft Outlook
• Customer Relationship Management CRM Software – Salesforce
• Electronic mail software - Microsoft Exchange; Microsoft Outlook
• Network security and virtual private network VPN equipment software – CISCO Any Connect
• Video conferencing software – Microsoft Teams, Zoom

Knowledge:

• Customer and Personal Service – Ability to provide quality customer service by displaying knowledge of equipment and services and serving as brand ambassador.

Skills:

• Minimum of 1 year of service technician experience in the trades (HVAC experience is preferred but not require.)
• Exceptional customer service skills.
• Have a strong understanding and comprehension of all products promoted and associated with company.
• Maintain a professional approach including proper dress, grooming, and overall appearance guidelines as outlined by the company
• Excellent communication and interpersonal skills
• Must be able to multi-task and work independently as well as contribute to the overall success of the team

Equipment:

• Company provided cell phone, tools, and take home service vehicle-at no cost to employee.

Work Activities:

• Ability to lift over 50 lbs, stand and maintain active for long periods of time without reasonable accommodation.
• Ability to provide “on-call” support for emergency calls in accordance to the Company’s rotating on-call schedule.
• Ability to travel onsite to various locations throughout the Northeast throughout various seasons and weather conditions.
• Work in both an indoor and outdoor setting

Credentials:

• Valid Commercial Driver’s License with HazMat endorsement preferred (not required) with satisfactory driving record.
• CT G2 or G1 License preferred (not required). Paraco will support additional training to pursue license if needed.
• CETP Certification preferred, not required.

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay

Experience:

• Mechanical knowledge: 1 year (Preferred)
• Service technician: 1 year (Preferred)

Work Location: One location

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.