Job description

Bristol, VA

Summary:
Primary function will be to focus on engineering and operational execution for complex fiber and multi-vendor/technology solutions. Which includes the design, quote, build, test, deploy, provision of carrier grade network infrastructure.

Qualifications:

• Demonstrated ability to work independently and as part of an engineering team
• Excellent oral and written communications skills required
• Superior interpersonal and professional skills; ability to manage tenuous situations when working with customer and/or other employee's issues with diplomacy. Must have a high degree of self-initiative and be able to prioritize and handle multiple tasks with independent decision-making.
• Be the Voice of the Customer
• Keep customers updated on progress of solution (Ticketing, Email, Phone Call)
• Provides engineering services expertise to internal stakeholders, commercial sales, and engineering teams
• Performs technical evaluation and proposes technical solutions to meet customer expectations
• Manage the order to delivery process, including Service Order Confirmation, Firm order commitment date/notice, service order complete notice, as well as the management of the weekly order tracker to ensure contract compliance and fulfillment
• Prepares the technical documentation for systems and telecommunication solutions/requisitions
• Planning and coordinating with internal and external customers
• Configuration, deployment, and verification of carrier grade network equipment
• Strong Knowledge of MPLS Networking, Ethernet Switch and IP Routing
• Understanding of standard network service architectures such as MPLS VPN's and Pseudo wire
• Strong understanding of OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, and BGP
• Understanding of DWDM network concepts and components
• Broad based working knowledge of and ability to maintain complex voice, cable and data networking systems and standards
• Experience in a wide variety of telecommunications networks to include: ALU, Juniper, and Ciena equipment
• Knowledge of IP address nomenclature and meaning, IP protocols, IP routing, router and switch components and facilities

Certifications:
Industry specific certifications are highly valued. Certifications of preference; Nokia, CCNA (Cisco), Juniper certifications preferred.

Experience:
Minimum of four years of experience in telecommunications and/or engineering operations environment is required.

Education:
High School diploma or equivalent required. Associates degree in engineering, computer science, electronics technology, telecommunications, or a related field required. A combination of education and/or experience sufficient to perform the duties may substitute for the degree requirement on a year for year basis in addition to the minimum years' experience required above.

Benefits:
Point Broadband offers a competitive salary, cash bonus, and equity in a stable and fast-growing business.

• Medical, Dental and Vision
• Flexible Spending Accounts *Where Applicable*
• Company Paid Life as well as Voluntary policies
• 401(k)
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Uniform/Boot allowance *Applicable by Position*
• Cell Phone Allowance *Applicable by Position*
• Career Progression Opportunities
• Discounted Broadband Services *Where Applicable*

Point Broadband is an equal opportunity employer. For further information, please visit:
EEO is the Law Poster | U.S. Equal Employment Opportunity Commission

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.