Job description

Eurest/Compass USA
Hiring: Server & Host/Hostess
Pay Range: $12.00 - $15.00/hr. (+Tips)
Location: Fort Worth, TX

Interviews will be held on Tuesday November 29th, Thursday December 1st, Tuesday December 6th, and Thursday December 8th from 3:00pm – 7:00pm at American Airlines – 1 Transformation Way, Ft. Worth, TX 76155

Server

Takes food and beverage orders and efficiently delivers items to dining room guests.

Host/Hostess

Responsible for seating residents in the dining room. Handles customer service situations as they arise.

Server Essential Duties and Responsibilities:

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Host/Hostess Essential Duties and Responsibilities:

• Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements.
• Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates.
• Exhibits exceptional communications skills. Gets along well with others, demonstrates flexibility and patience; possesses an interest in people.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.
• Helps train new food-service team members.
• Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.
• Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency.
• Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
• May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties and during special events or functions.
• Performs other duties as assigned.

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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