Job description

The Information Services department seeks a Senior Business Systems Analyst to work side-by-side with the Business Solutions group and Application Development team to manage application backlog and provides project management on active development coordinating planning, documentation, training, and release.

Project Management (40%)

• Ensure that development teams follow established agile practices, mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments.
• Facilitate the implementation and integration of 3rd party software with Colleague ERP and other local systems and applications when necessary.
• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates

Systems Analysis (40%)

• Provide project level analysis – producing required project analysis documentation (e.g., business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan).
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems
• Actively review and monitor reported incidents and defects. Coordinate investigation, resolution and document results.
• Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on ensuring systems provided meet long-term business strategic goals.
• Maintain current knowledge of industry trends and potential impact on the support business

Quality Assurance (20%)

• Assist with and test implementation of projects to ensure data collection, transfer, quality and reporting relationships are working appropriately down to the transaction detail level.
• Prepare documentation and instructions related to technical requirements and specifications.
• Contributes to sustaining and enhancing an inclusive working and learning environment

• Bachelor’s degree in Computer Science, Information Systems, Business or a related field, and comparable professional experience
• Minimum of 5 years of relevant IT experience supporting a variety of business applications, business processes, enterprise systems, databases.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

Preferred:

• Master’s degree in Information Systems
• Agile SCRUM Master
• Experience integrating outside applications (including cloud-based systems) with internal enterprise systems

Apply
Please attach a cover letter and a curriculum vitae/resume. Finalist candidate(s) for this position will be subject to reference checks and a pre-employment background check as a condition of employment.

MCPHS COVID-19 Policy
We care about the health and safety of our students and employees and have implemented a COVID-19 Vaccine and Testing Policy, requiring employees to be fully vaccinated, boosted and tested on a regular basis. Employees who cannot receive the vaccine because of a medical or sincerely held religious belief may request an exemption.

About Us

Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world’s top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health- and life-sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston’s Longwood Medical Area, downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our strategic priorities of collaboration, inclusion, success, sustainability, planning, and support.

We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while advancing the MCPHS strategic plan.

MCPHS is an equal opportunity employer that celebrates a diverse community. We seek to recruit, develop and retain the most talented people from a diverse candidate pool. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Type: Full-time

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