Position Title: Senior Account Administrator

Reports To (Title): Director of Operations

Department: Operations - Courier Capital

FLSA Status: Exempt

Purpose: The Senior Account Administrator is responsible for supporting Portfolio Managers with client service, presentations, and reports. This position, from time-to-time, may be required to meet with clients either in the office or at another off-site location. This position may also support the Director of Operations with accounts payable, billing, and various other office management duties

Supervisory Responsibilities:

Degree of Supervision Received: Moderate

• From (Title): Director of Operations

Degree of Supervision Given: None

Essential Functions:

• Perform personal financial management related service requests for clients including paperwork to establish new accounts, wire transfers, ACATs, IRA distributions, tax information reporting, gifting, interim reports, income/expenses, and gain/loss information.
• Prepare presentations and proposals, custom reports, appraisals, and portfolio summaries for clients
• Maintain information in client database and respond to client and 3rd party inquiries
• Meet with clients, with Portfolio Manager supervision, to discuss their accounts and any other needs
• Perform trades and account reconciliation. May be called upon to make trade decisions if Portfolio Manager is not available
• Keep current with SEC/Registered Investment Advisor rules and regulations
• Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.
• This job description is not exhaustive. The Senior Account Administrator may be required to perform other duties as assigned.

Job Related Qualifications – Education and Prior Experience:

Required:

• Education: High School Diploma
• Prior Experience: 5+ years in the Investment Services Industry
• Licenses or Accreditation: None

-OR-

Required:

• Education: College Degree
• Prior Experience: Internship at an Investment Services Firm
• Licenses or Accreditation: None

Competencies:

• Relevant knowledge of investment products, documents, and procedures
• Proficient in Microsoft Office with the ability to learn and utilize new and existing company software
• Must maintain confidentiality and fiduciary obligations at all times
• Able to work both independently and in a team environment
• Excellent verbal and written communication skills
• Able to work in a demanding, fast-paced environment with the ability to manage multiple priorities and meet established deadlines
• Responds to requests for information in a timely and professional manner

Physical Requirements:

• Able to regularly sit for prolonged periods of time
• Able to regularly stand for prolonged periods of time
• Able to lift 25 lbs., on occasion
• Extensive computer usage is required.
• Moderate phone usage is required

Five Star Bank and affiliate companies are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Five Star Bank and affiliate companies are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at (585) 786-4344, or (585) 786-1417 or 585-498-7565.

Note: At a later stage in the application process, applicants may be required to provide information about their criminal conviction history, if any, and to authorize the procurement of a consumer report that will contain, among other things, information about criminal conviction history. Except as required by applicable law, past criminal convictions will not automatically disqualify an applicant from employment, and Five Star Bank will only consider such history in accordance with applicable law. Please be advised, however, that federal law prohibits Five Star Bank from employing “any person who has been convicted of any criminal offense involving dishonesty or a breach of trust or money laundering or has agreed to enter into a pretrial diversion or similar program in connection with a prosecution for such offense” unless the FDIC has provided prior written consent.