Job description
PERKS:
- Pay Rate: $20.00 / hour
- pay rates are set by current site contracts subject to future increases
- Benefits (eligibility requirements apply): medical, dental, vision, life insurance, group accident, critical illness, hospital indemnity, identity theft protection, and paid medical leave.
CURRENT OPENINGS:
- Primary Shift: First Shift 7:00am-3:00pm (Sunday - Saturday)
- On Call 24/7 - Respond to Officer's calling for guidance or call-offs
LOCATION: Kentwood, MI
PRIMARY RESPONSIBILITIES: As a Security Site Supervisor for DK Security your duties include supervision and leadership of the assigned staff at your site.
Most sites we provide coverage 24 hours a day, 7 days a week. These openings are working-Supervisor type roles where your shifts would be performing the duties of an Officer in addition to your supervisory responsibilities.
Some of the responsibilities would include:
- Officer Duties - Complete the normal duties/tasks as needed such as Access Control, Patrolling, Camera Monitoring, etc.
- Training - Train and coach officers in the duties required at your site.
- Scheduling - Schedule Officers for coverage of the site and ensure all shifts are properly filled.
- Coverage - Communicate with team and on-call officers to fill any call-offs. The Supervisor or Operations Manager would go in if no other coverage found.
SUCCESS as a Security Site Supervisor at DK Security will look like:
- Reliability - Report for your shift on time, ensure full coverage of staff, submit documentation in a timely manner.
- Friendly Personality- Being able to balance our expectations of outstanding customer service while maintaining client policies and coaching/disciplining your Officers.
- Following Company and Client Policies - Be able to read and interpret written post guidelines, follow procedures as outlined and ensure all tasks are completed throughout the shift.
- Use of De-escalation Techniques - Being able to defuse situations through verbal judo and other communication tactics.
QUALIFICATIONS:
- Must be at least 18 years of age or older.
- Must have either a high school diploma or GED equivalent.
- May NOT have any felony convictions and must be able to pass a criminal background check in accordance with all federal, state, and local laws.
- Must be able to successfully pass a drug test at the time of hire and randomly thereafter.
- Must present a friendly, positive, and professional image.
- Must be willing to become CPR/1st Aide/AED Certified
- Must have a valid Driver's License with a good driving record.
- Less than 3 moving violations in the last 3 years
- Less than 2 at-fault accidents in the last 3 years
- No other major violations in the last 3 years.
- Physical Requirements:
- Must be able to sit, stand or walk for the duration of the shift, including walking long distances, and possibly up and down stairs
- Must be able to occasionally lift up to 50 pounds
- Must be readily able to respond to emergency situations
- Ability to work independently with little or no supervision.
WHAT TO EXPECT (Next steps may vary depending on the position you are applying for)
- Phone Interview - Review of our basic qualifications, what you are looking for in a position and future goals.
- Virtual Interview - Interview with the Recruiter and Operations Manager that oversee this site. Get the opportunity to ask direct questions and get honest answers about the position.
- Client Interview - Interview with the Operations Manager and our Client contact.
- Job Offer - Talk to our Recruiter about the specifics of the job offer, as well as next steps in the On-Boarding process.
- Background Check & Online On-Boarding Activities
- In-Office Orientation
- Basic Officer Training - Video and Hands-on training regarding skills and techniques important for all Security Officers.
- Meet with our HR Team - Complete your onboarding process, in-house drug testing, issuing of uniforms, and photo ID badge, meet with your Operations Manager.
- On the Job Training (OJT) - Depending on the site location, you will complete anywhere from 2-40+ hours of On-The-Job training, learning the client-specific policies and procedures of the location you are assigned to.
IND1
DK Security is Michigan’s fastest growing security company. Established in 1995, we began as an investigations firm and quickly expanded to provide uniform security, event staff security, loss prevention services, and much more based on the needs of our clients.
DK's Officers and their Supervisors are known for their professionalism, hospitality, and customer service. While we do provide great opportunities for those in the Criminal Justice field, many of our employees have come from a variety of other industries such as Retail, Food Service, Manufacturing, and Warehousing.
Security could be your next great opportunity!
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