Job description

Are you a customer focused individual? Do you strive to have every interaction end with a smile? Do you take pride in your personal and professional image? If you answered yes to these questions, then you may be a great fit at Star Protection Agency, LLC.

Star Protection Agency is the fastest growing privately owned security company in western United States, and we're currently looking to hire several full-time and part-time positions in downtown Seattle.

We want officers who put a premium on their customer service and professionalism. Officers with Star Protection Agency seek out every opportunity to deliver on our security objectives by be pro-active, intentional, and highly trained. We want officers who pride their ability to deescalate and resolve conflict before they ever rise to a meaningful level of concern.

We offer many schedule options (days, swings, graves/overnight). No security experience is required, only a focus on customer service, a sense of personal accountability and professional pride.

When you join Star Protection, you have the opportunity to be a part of a team investing in what matters: our people and the organizations we serve. You’ll have the freedom and confidence to grow in a work environment where your contributions are recognized and rewarded.

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Security Officer Job Description (Generalized)

• Assist guests, tenants, and clients with support in a fast-paced environment.
• Provide exceptional customer service while maintaining a safe and secure work environment.
• Preparing and maintaining all required written reports, including but not limited to: Daily Activity Reports (DAR’s), Incident Reports, and Passdown Reports.
• Uses organizational skills to perform multiple tasks within a limited time-period.
• Is self-motivated and requires minimal supervision.
• Professional appearance and attitude.
• Team player attitude.
• Promptly and effectively communicate all safety and security concerns seen in and around the site using two-way radio, site phone, and/or email.
• Monitor CCTV and alarm panels for emergency and entrance into buildings.
• Performs other security duties as assigned.
• Follows site post orders/company policies and procedures.
• Work successfully with both a diverse team and guests.
• Responds and assists during security and emergency situations.
• Flexibility to work occasional extended hours, evening hours, and holidays.
• At the direction of management, may be assigned to perform duties of varying capacities to ensure complete client satisfaction.

Education and Experience:

• Must be 18 years of age or older.

• High school diploma or GED required.
• English Language: Able to read, write, speak, and be understood clearly and easily.
• Previous experience in a customer-focused environment preferred.

Competencies, Knowledge, Skills and Abilities (Generalized):

• Ability to follow written and/or oral instructions.
• Strong customer focus; treats all guests with respect and courtesy while maintaining security protocols.
• Effective verbal communication skills; clear, respectful, and appropriate communication to all guests. Must be able to work fluently in English.
• Effective digital communication skills; professional and concise email and report writing.
• Ability to work as part of a team in a fast-paced environment.
• Must be dependable and reliable to report at work on-time when scheduled.
• Must be able to work independently and in a team.
• Must be able to obtain/maintain a valid Security Guard License (Guard Card)

Physical Activities and Working Conditions (Generalized):

• Indoor and outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements.
• Must be able to walk, run, and climb stairs.
• Must be able to stand in place or have limited movement for duration of time.
• Must be able to occasionally bend, stretch, push, and/or pull up to 20 lbs.
• Must be able to use communication tools such as two-way radios, site phones, and email.
• Must be able to read documents, see signage and provide verbal, and physical support.

As a condition of employment, all candidates must provide proof of HS diploma (or equivalent) as minimum education requirements, provide a negative drug screen result, and be subject to a comprehensive background check, including national criminal search.

Star Protection Agency, LLC is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 3x12
• 4x10
• 5x8
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Overtime
• Weekend availability

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