Seasonal Visitor Services Supervisor (Mt. Holyoke Range) Winter 22

Full Time
Amherst, MA
Posted
Job description
POSITION INFORMATION:
Position: Seasonal Visitor Services Supervisor
Location: Mt. Holyoke Range State Park
Start Date: 11/13/22
End Date: 3/18/23

Please note, if you are selected for this position and will be working less than 90 days, the position will automatically revert to a short-term position.

Our short-term positions are not part of the salary scale that is advertised within this job posting. Should this position revert to a short-term seasonal position (less than 90 days), your salary rate will be discussed with you during the interview phase of the process.


The Department of Conservation and Recreation manages one of the largest and most diverse state parks systems in the nation and protects and enhances natural resources and outdoor recreational opportunities throughout Massachusetts. The DCR system includes over 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, golf courses, skating rinks, trails and parkways.

The Department of Conservation and Recreation seeks qualified applicants for the positions of Visitor Services Supervisor.

The core responsibility of these positions are to provide programming, historical interpretation and environmental education for the visiting public.

Duties:

Under general direction of supervisor, manages the day to day interpretive services programs which include:

Assists visitors in with dissemination of information through oral communication, brochures, publications and resource materials.

Assists in administration and operations of programs such as the waterfront and beaches, permits, and other activities that are part of the daily operation

Assists with coordination and monitoring of education and public outreach programs and activities to the general public and the schools throughout the communities within the Islands District.

Conducts programs for the public about the activities of the Division in the protection and management of the DCR parks and properties.

Provides supervision for park interpreters, managing their payroll and schedules.

Responds to inquiries from school systems, teachers and the general public on matters related to the Division and its programs and activities.

Maintains liaison with other state and federal agencies on matters of mutual agency and mission interests.

Performs related duties in attendance and arrangement of meetings, seminars.

Attends meetings and conferences, maintain records and prepare reports as needed.

Coordinates with other staff to confer with management and other Division personnel to determine program needs and arrange the delivery of appropriate services to meet identified needs.

Assists with delivery of services to local residents, officials and students on environmental education and related subjects.
Weekends Required.
Preferred Qualifications:
Course work in environmental science, environmental education or related field.

Experience with public speaking.

Effective oral and written communication skills.

Graphic arts.

Computer related skills.
Qualifications

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have at least (A) two years of full-time, or equivalent part-time experience, administering, supervising or conducting interpretive, educational or recreational programs in a public, non-profit or private agency, or (B) any equivalent combination of the required (A) experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in park and/or recreation management, natural sciences, environmental education, history, park interpretation or museum management may be substituted for the required (A) experience.

Special Requirements: None.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Official Title : Visitor Services Supervisor
Primary Location : United States-Massachusetts-Amherst-Route 116
Job : Community and Social Services
Agency : Department of Conservation & Recreation
Schedule : Full-time
Shift : Multiple
Job Posting : Nov 2, 2022, 10:40:26 AM
Number of Openings : 1
Salary : 1,751.00 Biweekly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Melixza Esenyie - 6176261282
Bargaining Unit : 02-AFSCME - Service/Institutional
Confidential : No
Hybrid Work Eligible : No

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