Job description

We are looking for a motivated individual to schedule and to keep our busy office on track. Duties of the Scheduler include answering the phones, scheduling all generated estimates, coordinating and scheduling all residential and commercial jobs, working closely with the Purchasing Manager and Project Manager to finalize and coordinate all schedules, and will also include other miscellaneous jobs to support our office. The ideal candidate should have exceptional Customer Service Skills, be extremely Detail Oriented, precise Follow-up Skills, excellent Communication Skills, excellent Time Management skills, and be able to work in a diverse office. If you have previous experience that you feel qualifies you for this position, we’d like to meet with you. Ultimately, a successful Scheduler will be a major contributor to our daily success, keeping our crews efficient and our customers informed every step of the way.

Responsibilities:

• Answer phone calls and e-mails, pertaining to scheduling, reminding customers of upcoming appointments
• Scheduling appointments for estimates, residential, and commercial projects
• Liaise and coordinate with Estimator, Purchaser, Project Manager, Forman, and Office Manager on a daily basis
• Accept and review all documents required to start a project and receive deposits
• Resolve scheduling conflicts as they occur
• Scan documents to customer accounts
• Keep track and maintain all details of the project until its is completed
• Verify project completion
• Help create and implement procedures

Requirements:

• Proficient in MS Office (Excel, Word, Outlook)
• Experience in QuickBooks a plus, but not mandatory
• Exceptional Customer Service Skills, Communication Skills, Time Management Skills, Detailed Oriented, and Follow-up Skills
• Adaptive to high stress environment
• Minimum of a High School Diploma/GED
• Minimum 1 year Receptionist/Administrative experience.

Pay & Benefits:

• Pay DOE
• Benefits after 30 Days
• 401k enrollment after 90 days

Application Review Requirements:

• Resume
• Assessments

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4x10

Ability to commute/relocate:

• Lewiston, ID 83501: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Office Setting: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.