ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED.

• Become subject matter expert on sales operations processes as they relate to Cisco Systems cloud subscriptions and enterprise agreements; ie; quoting, ordering, change modifications, true-forwards, renewals, etc. Attend webinars on any process changes and program updates by distributors/manufacturers. Maintain regular communications with various subscription related roles within Cisco and distribution and escalate issues when needed.
• Create new deal registrations and special pricing requests via Vendor online tools and ensure approvals. Cross check vendor quotes versus Aspire quotes and update Aspire costs and customer pricing.
• Create quotes for cloud subscriptions and enterprise agreements in response to customer requests and ensure correct pricing and part numbers/configurations. Assist Aspire Account Manager (AM) in answering any related quote questions and prepare revisions as needed.
• Cross check all pricing and process orders via vendors/distribution. Validate all vendor order confirmations and answer any vendor questions related to order. Ensure all required end-user agreements are executed prior to order placement.
• Audit completed orders by validating contracts and term dates in various web-based portals and recording in internal ERP system. Manage cases with vendor on any discrepancies or errors. Assist finance team with reconciling any billing issues related to cloud subscriptions.

OTHER SKILLS and ABILITIES:

• Attention to detail and ability to work with a high degree of accuracy a must.
• Strong problem-solving skills.
• Strong organizational skills.
• Ability to multi-task
• Strong communication skills, both oral and written
• Good interpersonal skills
• Ability to work in a fast paced environment
• Ability to work well under pressure and maintain a positive, enthusiastic attitude
• Eagerness to learn and expand responsibilities
• Ability to work effectively in a team environment and build strong working relationships.

TRAVEL: N/A

POSITION SUMMARY:

The Sales Operations Subscription Specialist position is a part of Aspire Technology Partners customer-focused Sales Operations team. The Sales Operations Subscription Specialist is the subject matter expert on all sales operations processes relating to Cisco Systems cloud subscriptions and enterprise licensing agreements. The position works with various web-based tools to obtain competitive quotes, book orders and resolve customer-related issues. The individual is responsible for maintaining a high level of professional communications with all levels of management relating to cloud subscriptions.

Aspire Technology Partners, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.